This is a cute new boutique hotel experience operated by some horrible employees. I arrived at the hotel at 10:00 PM. I could not find anyone to check me in. This was because the girl working the front desk was asleep on the floor. I checked in and went to my room, and things were fine until around midnight, when the fire alarm started beeping. I called the front desk, no answer. I called again three more times throughout the night, and there was no answer. I did not sleep. When I checked out the next morning, the new lady working the front desk proclaimed, "I've been here all night, and you never called, so that's your fault." Unbelievable. Again, this was an old Holiday Inn Express recently renovated with new owners. I guess the hiring pool must be pretty sad in Baton Rouge. I would NEVER stay here again.