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Reviews of Baymont by Wyndham Rocky Mount I-95

2.5 out of 5
Baymont by Wyndham Rocky Mount I-95
7095 NC Highway 4, Battleboro, NC

Reviews

6.8
Rating 10 - Excellent. 217 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 220 out of 1003 reviews" "
Rating 4 - Poor. 143 out of 1003 reviews" "
Rating 2 - Terrible. 108 out of 1003 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower!!! I loved it. The room was clean and just a little dated but that doesn’t matter. And the front desk girl was extremely nice! Great AC too.
Stayed 1 night in May 2024

8/10 Good

Chanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, the very sweet lady that checked us in was very helpful. The parking lot was a little di
Stayed 1 night in May 2024
Response from GM on 21 May 2024
We at Baymont take pride to serve our guest with smile and I personally appreciate your business and great gesture thanks.

6/10 Okay

Cynthia L

Travelled with partner
Disliked: Amenities
AC sounded like a rocket taking off periodically. No kleenex? Toiletries were jumbo, immovable bottles, make sure you know is which before you take your glasses off. Definitely needs updating! Only half of the electrical outlets worked and they were over crowded.
Stayed 1 night in May 2024
Response from Gm on 19 May 2024
Hi miss Cynthia I really appreciate your stay and review. We will definitely will look in to your suggestions and concerns thanks.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but nice
Stayed 2 nights in May 2024
Response from GM on 19 May 2024
Hi Mr Ernest we here at Baymont happy to hear from you and we are glad that you enjoyed your stay thanks. See you soon

6/10 Okay

Richard

Travelled with family
Old and beaten
Stayed 1 night in May 2024
Response from GM on 19 May 2024
Me Richard we appreciate your business and your review. That we look forward to hear from our guest so we can improve our service. Thanks

4/10 Poor

Jason

The walls in the room were in bad shape
Stayed 2 nights in Apr 2024
Response from GM on 19 May 2024
Hi Mr Jason we are very happy that you stayed with us and took your time to review our place. Let me assure you we do take pride in our place every guest comment we do take action so we can be a great place for our guest. Thanks

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 19 May 2024
Hi Mr Brian thanks for your stay with us as well review us. We look forward to hear from our guest thanks.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Not much in way of food
Stayed 1 night in May 2024
Response from GM on 19 May 2024
Hi mr Charles we are glad and appreciate your stay and took time to review us. Thanks come see us soon

10/10 Excellent

michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Convenient. Clean. Pet friendly
Stayed 1 night in Apr 2024
Response from GM on 19 May 2024
Hi Mr Michael we appreciate your business and review looking forward to see you soon thank you very much.

4/10 Poor

Sondra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had supposed to have a nonsmoking room. The hotel insisted it was smoking, and when I attempted to change it wanted to charge me another $30. When I went to take a shower this morning, there was a dirty washcloth in the shower and when I put bath mat on floor, there was dirty footprint
Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Hi miss Sondra we behalf the hotel team we are sorry for inconvenience. We will definitely improve our service to our guest.

8/10 Good

TERENCE

Stayed 1 night in Apr 2024
Response from GM on 19 May 2024
Hi Mr Terence I am really appreciate your business and review. Thanks

10/10 Excellent

susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service!
Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Hi miss Susan I like to thank you for your business. We as team appreciate your great review it definitely encourage us to keep doing better to serve our guests. Thanks

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Anthony

Travelled with partner
I was hoping it would be better.
Stayed 1 night in Apr 2024

4/10 Poor

Erica

Travelled with family
Disliked: Staff & service, amenities
It was a little sketchy pulling up and the people around the parking lot. Also, they charged me an additional $20 for my small dog which was not advertised.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Mariah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly but when we got to our room there was a dirty washcloth hanging over the shower curtain, a plastic bag in the chair and a tissue in the peek hole along with soda and water left in the fridge
Stayed 1 night in Mar 2024

4/10 Poor

Heather

Travelled with partner
Disliked: Amenities
Simple place to stay. Not entirely clean. Stain on the sheet and office chair was filthy. Went down for the from breakast around 8 and the lobby was closed.
Stayed 1 night in Mar 2024
Response from GM on 13 Mar 2024
Hi heather thanks for staying with us also we appreciate your input we will look in to this issue.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovd this place
Stayed 1 night in Mar 2024
Response from GM on 13 Mar 2024
Hi Jose thanks for staying with us.

2/10 Terrible

Lakeisha

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff is very rude and likes to overcharge for your stay even though you’ve paid in advance
Stayed 4 nights in Feb 2024
Response from GM on 13 Mar 2024
Hi Miss Lakeisha sorry for this confusion due to my staff.

10/10 Excellent

Yocasta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and friendly
Stayed 1 night in Feb 2024
Response from GM on 13 Mar 2024
Hi Yocasta thanks for staying with us and took precious time to review us looking forward to see you.

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our rooms and pre paid and were charged the full amount. When we arrived after a 14 hour drive, we see that the front door was locked, we rang the bell many times and waited and after a while a hotel staff came and let us know that they were fully booked and did not have rooms for us! We stood with all of our luggage and waited a while as she said she will try and then went away. Ultimately we did not get any rooms! The explanation was that people who booked before us got the rooms. Why would they take our money for the rooms if they didn't have the rooms. We had to scramble and find last moment more expensive rooms!
Response from GM on 19 Feb 2024
Sorry for inconvenience we did not charge any amount to your card should be refunded to you 100%.

8/10 Good

Archie, Cazenovai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very commercial area just off the interstate--several gas stations and fast food adjacent to the hotel. Facility is dated but adequate, clean.
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
thanks for staying with us and your response is very important to us

6/10 Okay

Earleen

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on 19 Feb 2024
Miss Earleen thanks for staying with us

6/10 Okay

Barry

Liked: Staff & service
The place is fine for the money. The breakfast was good. The room lighting and furniture are worn out and need to be replaced. There was also a musty smell upon entering the room.
Stayed 2 nights in Jan 2024
Response from GM on 19 Feb 2024
Mr Barry thanks for staying with us we will definitely improve on area you suggested

10/10 Excellent

Mary

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Happy we are staying here
Stayed 1 night in Jan 2024
Response from GM on 19 Feb 2024
Thanks Miss Mary

10/10 Excellent

Timothy L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was clean.
Stayed 1 night in Jan 2024
Response from GM on 19 Feb 2024
Mr Timothy thanks we are and will glad to see you again.

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Jan 2024
Response from GM on 19 Feb 2024
Mr Ed thanks for your business.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Door can not lock, hair dryer rack broken, night stand is broken, stink bug inside room Only positive is breakfast was good
Stayed 1 night in Dec 2023
Response from GM on 19 Feb 2024
Thanks for your response we will take some serious action on this issue.

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 19 Feb 2024
Thanks Darya

6/10 Okay

Christopher

Travelled with family and small children
Liked: Staff & service
We had a suite that was nice. The room was not cleaned well. There were open crackers on the floor. There were dirty towels left in the bathroom from the previous guests. Being able to park in front of our room was nice.
Stayed 1 night in Dec 2023
Response from GM on 19 Feb 2024
Sorry for less than ideal room cleanliness. We will be more on top of this. We are really sorry for this

6/10 Okay

Karen, Alexandria

Travelled with family
Liked: Staff & service
The lobby was classy but the rooms we outdated. The mattress was saggy. Individual soaps were not provided. Large containers of soap and shampoo were provided which will be used for the next occupants. That can’t be sanitary.
Stayed 1 night in Nov 2023
Response from GM on 13 Mar 2024
Hi Karen thanks for staying with us and input about soap.

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Bedbugs
Stayed 1 night in Nov 2023

2/10 Terrible

Kurt

Stayed 1 night in Nov 2023

2/10 Terrible

Maria

Everything is clean but you must notify if your room smells like smoking they trying to charge me for something we didn’t do me and my husband don’t smoke and they sayin we did
Stayed 1 night in Nov 2023

4/10 Poor

Autumn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Keegan

Stayed 2 nights in Nov 2023
Response from GM on 13 Mar 2024
Keegan thanks for tour stay with us.

4/10 Poor

Randy

Property and room in poor condition. Breakfast ? Was a joke. Don’t worry about me staying at any Wyndham hotel in the future
Stayed 1 night in Nov 2023

6/10 Okay

George

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The hotel is tired. Dirty outside unless you like cigarette butts. If you have a pet stay at a Red Roof Inn, get the same room and save the 20.00 pet fee.
Stayed 1 night in Nov 2023

8/10 Good

VIRGINIA, woodhaven

Liked: Cleanliness, staff & service
It a good stay especially I appreciate that they have pet dre rooms, the room was comfortable, but outdated need cosmetic fix like tiles to be re grouted and new lamps and fixtures.
Stayed 1 night in Nov 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, room comfort
Front desk lady was friendly and helpful.
Stayed 1 night in Nov 2023

6/10 Okay

elizabeth

Travelled with family
Liked: Staff & service
Kind of isolated. Bed made us itchy. Room was OLD. Convenient off I95
Stayed 1 night in Nov 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stopped for a short 9 hours. The property was fine. The room was excellent. Parking was great for my U-Haul and trailer. The only negative was the reception on the television. I had hoped to spend an hour down time with the television but that wasn't available. Otherwise everything was great!
Stayed 1 night in Oct 2023