Hotel Independent di Batu

"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...

"Hotelnya nyaman cocok untuk keluarga karena ada pilihan room family...dan jg akses ke kota batu tidak terlalu jauh..."

"lokasi strategis, banyak makanan, tempat tidur nyaman"

"cukup bagus. dengan harga yang terjangkau. hanya saja pilihan di hotel.com tidak ada yang include breakfast."

"baik"

"Nice clean and courteous staff. Great hospitality!"

"Tdk tersedia air panas di toilet dan saluran air mampet. Sehingga air tergenang dan toilet selalu basah. Ruangan kamar luas dan bersih. Suasana sangat nyaman. Makanan utk sarapan pagi nikmat tapi variasi sayur sangat sedikit."

"amazing untuk anak2, super keren"