Search Hotels Near Baxter Arena, Omaha

"Clean room! Nice and quiet!"

"Such a pleasant stay for me and my pup, 10/10 recommend!"

"Housekeeping is very friendly and accommodating."

"Very clean and professional."

"The room needed more attention to detail in the cleaning."

"Everything was good but when we returned from a concert at 11 pm music was blaring in lobby, which was ok, in the elevator which was ok and in area outside elevator on the second floor which was not ok as our room was very close to the elevator."

"We did not use the gym or pool. The room was clean and comfortable and breakfast was good. The staff was excellent, very knowledgeable."

"Just a beautiful hotel that actually has the hot tub working!! Very nice and helpful people. "

"This is my 5th stay at this location over the last 5 months and I was surprised with the disinterest staff had in my problems and the lack of resolution to any problems I had. I was there for 6 days without having room service stop by to empty trash, refill toilet paper, fresh towels. I was there with my family which includes 2 teenage girls so the trash filled quick and the towels needed a refresh. After the first day of no service, I assumed something happened because it wasn't normal. After the second day I had to get more toilet paper (1 roll) and asked for the room to be cleaned the following day. When that didnt happen I had to ask a second time for toilet paper (because they didnt clean it) and asked again for the room to be cleaned the next day because trash was starting to collect. When it didnt happen the second time, I had to get fresh towels and was assured again that room service would come. On the last night of my stay, after trying 3 times to get the room cleaned, I was told the general manager would be available for me to speak to the following moring. Handed me his business card. So the following morning when I stopped by the front desk, I was told he wasn't in yet. When I stopped by the front desk to check out a few hours later I was told he wouldn't be coming in. The whole experience I was met with a lack of concern from all front desk staff. This experience has me questioning my future stays with DoubleTree."