"I was charged $40 for a few towels that were "damaged" yes, i dyed my hair, but to upcharge $40 is unbelievable. The way i found out was when i saw the charge on my statement. I called and spoke to Ash to inquire about this who told me it looks like a credit, but it looks like you should receive your complete deposit. He said he will find out what that is about and call me back. He called me and told me that it was because of the towels. I asked if could get an invoice or something to find out how they came up with this amount for some cheap towels. He gave me an email to inquire and said once you send an email they will send you the information you need...?? What type of business is this? I never received any type of information regarding this. I have yet to receive a call from the owners.
I stayed for 2 nights and never received cleaning services even though i left my do not disturb tag off the door. I had to ask for more towels at the front desk. Also, there was some sort of sticky residue on one of the chairs but didn't care much about it as i knew i was not going to use it. I WILL NEVER STAY HERE AND RECCOMEND IT TO NO ONE. I WILL REPORT THEM TO THE BBB."
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