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"The hotel is right on the front jusr a short walk to the pier and beach. The staff are amazing, friendly, knowledgeable about area and where good restaurant are etc. The rooms i stay are on the front can see Pier, beach and on occasion the goats and sheep that come down from The Orme. The rooms are spotlessly clean, a decent size. The breakfast is gorgeous and they have a dining room for the dogs and family. Its a short walk to the shops, a lovely walk along prom and just a small uphill walk for the Tram to go up the Great Orme. Just over the road from the hotel you can get a bus up to Great Orme or a Sightseeing bus to Conwy.if you choose to stay here you will not be disappointed and like myself will visit time again and again. Enjoy"

"Good management, good staff, excellent food and beverage. We will definitely recommend and use this hotel again "

"Average stay"

"Wonderful stay, gave us early check in, card and chocolates for our 51st Anniversary! Went back to hotel to have a drink in bar at 9.30. Not much of a space to sit and socialise. Breakfast good but expect Pancakes or Eggs Benedict as in sister hotel Wild Pheasant. "

" Faded Victorian excellence trying to satisfy today's tourists and not quite managing it (building is over 190 years old). Our double room was more like a single room. Buffet breakfasts Ok, dinners no more than average. Car parking difficult!"

"We arrived on the Friday evening and had a quick check in with very helpful and friendly staff. Dinner in the hotel was good but quite expensive. There are local pub restaurants a short drive up the road or a walk into village . The views are amazing as we had an executive room with patio facing the estuary. The views of the castle and town to the left and to the right the village were very pleasing to the eye and I spent a great deal of time just watching the world go by on the patio. The room was clean and well stocked . The downside of this spa hotel is the fact that guests can only use the pool and sauna/ steam room ect either early in morning or from 5pm onwards. Absolutely atrocious as the cost of hotel isn’t cheap. If weather is bad you are unable to use the facilities as they favour non guests over guests. The treatments are quite expensive but good. I would stay again but very disappointed of limited time allowed in pool. As you can imagine come 5pm it can get busy as weekend ."

"very pleasant 1 night stay .. would stay again 😊"

"Friendly reception staff and nice blue sky view "

"Hotel in brilliant position we had everything we needed. Atrium for breakfast with views of the whole of Llanberis was stunning. Breakfast very fresh and varied. Our only complaint would be evening meal did not come up to expectations. Advertised as served with salad. A flat bread with minute bits of salad. A disappointment.. Quite pricey. The hotel and staff were great. "