Executive lounge
Check availability

Reviews of The Great Wall Hotel Beijing

5 out of 5
The Great Wall Hotel Beijing
10 North Dongsanhuan Road, Chaoyang, Beijing, Beijing

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 302 reviews" "
Rating 8 - Good. 132 out of 302 reviews" "
Rating 6 - Okay. 50 out of 302 reviews" "
Rating 4 - Poor. 25 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoping

Stayed 16 nights in Nov 2023

8/10 Good

Mathew

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is on the old side but not disappointing. Good location, close to train stations and easy access. Housekeeping was good. More locals vs. foreigners so staff speak limited English. Concierge is helpful and front desk was hospitable. All in all stay was great.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
My stay there was amazing! Room service was excellent! But front desk personal not very friendly and not willing to help. But everything else was great!
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Songxuan

Liked: Amenities
Great hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

jingzhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 28 nights in Jul 2023

6/10 Okay

WAYNE

Business traveller
Liked: Cleanliness
Very old hotel at good location, little noisy and wired security guard checking guests at elevator…
Stayed 1 night in Jul 2023

4/10 Poor

KS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service. breakfast is poor repeat the same food. Building and facilities very old
Stayed 2 nights in Jul 2023

4/10 Poor

KS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old building and staff not helpful and unfriendly .
Stayed 5 nights in Jul 2023

10/10 Excellent

KITAKO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for an old-fashioned hotel
Stayed 10 nights in Apr 2023

8/10 Good

Gilles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Sanlitun and embassy area
Stayed 2 nights in Apr 2023

6/10 Okay

Pharaon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was not working
Stayed 4 nights in Mar 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Cissy Ren on 9 Feb 2020
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with lovely staff and a fantastic room with a beautiful room. The only problem was a loose bathplug mechanism that made filling the bath a long and troublesome event.
Stayed 5 nights in Jan 2020
Response from Cissy Ren on 7 Feb 2020
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Cissy Ren on 9 Feb 2020
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

8/10 Good

Yiu Tung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite its age the hotel has been kept clean, tidy and comfortable. The service is generally good. The location of the hotel is ideal if you are working in the Eastern district of Beijing.
Stayed 3 nights in Jan 2020
Response from Cissy Ren on 15 Jan 2020
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back

8/10 Good

Shuang

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Good infrastructure, pretty old though breakfast and service were disappointing. you can tell that the management is hands-on
Stayed 1 night in Dec 2019
Response from Cissy Ren on 6 Jan 2020
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm terribly sorry to know that you didn't have a joyful experience during your stay in our hotel. Thanks for letting us know this and giving us the opportunity to make the improvement. We truly look forward to you coming back!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Cissy Ren on 8 Jan 2020
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

6/10 Okay

Verified traveller

Travelled with group
It’s a convenient hotel, good location but needs to be updated in the rooms.
Stayed 3 nights in Dec 2019
Response from Cissy Ren on 30 Dec 2019
Dear guests We really appreciate you taking the precious time to review your stay with us. Our hotel is one of the earliest five-star hotels in China, with a history of more than 30 years. In 2018, the renovation project was completed, and the interior of the hotel room was renovated, including wallpaper, TV, some furniture, etc., only to bring better experience to the guests Beijing Great Wall Hotel is located in the East Third Ring Road, Yansha business district, adjacent to the embassy district and the central business district. It is very convenient whether it is subway, We sincerely look forward to your coming again .

4/10 Poor

V

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and old furniture, bad location
Stayed 3 nights in Dec 2019
Response from Cissy Ren on 23 Dec 2019
Dear guests We really appreciate you taking the precious time to review your stay with us. Our hotel is one of the earliest five-star hotels in China, with a history of more than 30 years. In 2018, the renovation project was completed, and the interior of the hotel room was renovated, including wallpaper, TV, some furniture, etc., only to bring better experience to the guests Beijing Great Wall Hotel is located in the East Third Ring Road, Yansha business district, adjacent to the embassy district and the central business district. It is very convenient whether it is subway, We sincerely look forward to your coming again .

8/10 Good

Jiahong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Oct 2019
Response from Cissy Ren on 12 Dec 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge was awesome.
Stayed 3 nights in Nov 2019
Response from Cissy Ren on 9 Dec 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm terribly sorry to know that you didn't have a joyful experience during your stay in our hotel. Thanks for letting us know this and giving us the opportunity to make the improvement. We truly look forward to you coming back!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs updates. Clean but falling apart. Cracks in tiles. Bathroom is under par. Broken furniture pieces.
Stayed 1 night in Nov 2019
Response from Cissy Ren on 29 Nov 2019
Dear guests We really appreciate you taking the precious time to review your stay with us. Our hotel is one of the earliest five-star hotels in China, with a history of more than 30 years. In 2018, the renovation project was completed, and the interior of the hotel room was renovated, including wallpaper, TV, some furniture, etc., only to bring better experience to the guests Beijing Great Wall Hotel is located in the East Third Ring Road, Yansha business district, adjacent to the embassy district and the central business district. It is very convenient whether it is subway, We sincerely look forward to your coming again

6/10 Okay

Megan

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Abby on 22 Nov 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
over all good but shower tub
Staffs are very kind and make me comfort. Restaurant and location is also good. But there was drain problem at shower tub. Kind of disgusting.
Stayed 1 night in Nov 2019
Response from Abby on 21 Nov 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Abby on 21 Nov 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dated hotel, terrible service. Hotel staff were extremely rude, service always felt like you owe them a million bucks. Better off spending your money elsewhere.
Stayed 2 nights in Oct 2019
Response from Abby on 30 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm terribly sorry to know that you didn't have a joyful experience during your stay in our hotel. Thanks for letting us know this and giving us the opportunity to make the improvement. We truly look forward to you coming back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Abby on 27 Oct 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is very clean, a bit run down but still best for the money and its its realatively close to the subway
Stayed 2 nights in Oct 2019
Response from Abby on 27 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

10/10 Excellent

Jack, Washington, DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro. Close to business area. Have to walk 15 minutes to find good restaurants nearby.
Stayed 1 night in Oct 2019
Response from Abby on 23 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Julie, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and clean with good service Uncomfortable bed and not enough plugs to charge you phone at bedside. Breakfast is not as good as other same hotels.
Stayed 1 night in Oct 2019
Response from Abby on 23 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm terribly sorry to know that you didn't have a joyful experience during your stay in our hotel. Thanks for letting us know this and giving us the opportunity to make the improvement. We truly look forward to you coming back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent price, good location, old rooms.
Service was fast and helpful, bath tub was so tiny, old rooms and quite small. Good location
Stayed 3 nights in Oct 2019
Response from Abby on 19 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, staff is friendly and courteous, only stayed one night and did not do anything at the hotel.
Stayed 1 night in Oct 2019
Response from Abby on 19 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Excellent hotel. Used the inroom dining a couple of times - food very good, came quickly and reasonably priced.
Stayed 10 nights in Sep 2019
Response from Abby on 14 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Cannot beat price. Comfort rooms and good service. Room decoration outdated.
Stayed 3 nights in Oct 2019
Response from Abby on 11 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, near two metro stops, shopping centers, bars, restaurants. Spacious rooms, good amenities, excellent WiFi! Enjoyed stayed there. No complaints!
Stayed 5 nights in Sep 2019
Response from Abby on 11 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Abby on 11 Oct 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。作为一家专业的五星级酒店，我们始终坚持为我们的客人提供优质的服务，也坚信我们的服务会为我们迎来更多的客人，希望您可以将我们酒店推荐给您的家人朋友。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet and friendly hotel. Will stay here again.
Stayed 2 nights in Sep 2019
Response from Abby on 2 Oct 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019
Response from Abby on 5 Sep 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, worth of money, easy access to subway
Stayed 3 nights in Aug 2019
Response from Abby on 31 Aug 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price, will recommend to friends and will stay there again if possible.
Stayed 3 nights in Aug 2019
Response from Abby on 31 Aug 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

10/10 Excellent

bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Abby on 29 Aug 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

10/10 Excellent

Dongmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice memory
Stayed 1 night in Aug 2019
Response from Abby on 25 Aug 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

4/10 Poor

Madhav

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again unless absolutely needed
I would never stay at this hotel again, to be honest. I'm on my 4th out of 14th night and I feel like leaving already. Too many issues that made this stay very poor: 1. At check-in, the receptionist refused to give me a second key. Every other hotel gives two keys at check-in regardless of one or two guests, but they refused despite me asking many times for a second key. 2. Bad air conditioner and safety box - I had to ask multiple times to get the air conditioner checked and finally they gave me a new room. 3. Really bad smoke smell - Feels like someone's been smoking all day on this floor even though it's a non smoking hotel. Clearly no one's taken action on this yet. There are far better 4-star hotels to stay in.
Stayed 14 nights in Aug 2019
Response from Abby on 14 Aug 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm terribly sorry to know that you didn't have a joyful experience during your stay in our hotel. Thanks for letting us know this and giving us the opportunity to make the improvement. We truly look forward to you coming back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and fair price
Nice location and fair price. It's on airport shuttle line 1. Fitness center is clean.
Stayed 4 nights in Jul 2019
Response from Abby on 26 Jul 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Hau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Abby on 21 Jul 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location
Good location for the money spent on the rooms
Stayed 3 nights in Jul 2019
Response from Abby on 22 Jul 2019
Dear Guest, We really appreciate you taking the precious time to review your stay with us and I'm happy to know that you have a joyful experience during your stay in our hotel. Thanks for letting us know this and we truly look forward to you coming back!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2019
Response from Abby on 18 Jul 2019
尊敬的客人，您好！ 感谢您抽出宝贵的时间来分享您的入住体验。北京长城饭店地处东三环，位于燕莎商圈，毗邻使馆区和中央商务区，无论是地铁、公交还是打车，都非常便利，衷心期待您的再次光临！ 北京长城饭店