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Ulasan untuk Hotel Indigo Belgrade, an IHG Hotel

4 out of 5
Hotel Indigo Belgrade, an IHG Hotel
Cika Ljubina 9, Belgrade

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 20 dari 29 ulasan" "
Penilaian 8 - Bagus. 5 dari 29 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 29 ulasan" "
Penilaian 4 - Buruk. 2 dari 29 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 29 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

9,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Dragi

Tidak Disukai: Kebersihan, staf & layanan
Ll
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Filip pada tanggal 26 Jan 2024
Dear Drago,We're thrilled to hear that you had a positive experience during your stay, as you mentioned in our in-person conversation. Your kind words about certain aspects of our service mean a lot to our team.At the same time, we noticed that your online rating was 4/10, and we want to express our sincere apologies if there were aspects of your stay that did not meet your expectations.To ensure we address your feedback appropriately, could you please provide more details about the aspects that led to your rating? Your insights are very important in our ongoing efforts to enhance the guest experience.Thank you.Front Office Team

10/10 Sangat Bagus

Christian

Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chris

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

TOMOKO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とてもよい滞在になりました。便利なところにあるのでよかったです。
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Nicky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property was in a great location and all the staff were very helpful. It was the best place we stayed at during our european holiday.
Menginap 5 malam pada bulan September 2023

8/10 Bagus

Christine, Kamuela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Alexandre at the front office was very friendly and helpful. Breakfast was great Bed was confortable
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Subrata Kumar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Marko

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Liliana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mediocre IHG Hotel
Horrible customer service. Ordered a bucket of ice and never got it. I had to personally go to the bar and get it. The buckets remained in my room for three days until I had to take them down myself. I complained with the receptionist and she did not even care. The AC does not work well. Woke up in the middle of the night sweating. The rooms lack ventilation and sun light. It seemed they gave me the worst room. I have always been treated excellent in other IHG properties as I am a silver member, this is the first time I experienced this level of mediocre customer service and attention to detail. If you’re looking for good location there are other hotels like Envoy Hotel, Art Belgrade Hotel, or Museum Hotel, they are in the same street and I’m sure you will be better off in one of these hotels.
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Shaun, Coquitlam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice, quite funky new hotel in the heart of Belgrade. Couldn't have a better location. Walking distance to many restaurants and shops, and less than a 10 minute walk to the old town. Staff was friendly and helpful. Room was very new, clean and nice. We'll definitely stay there again. Highly recommended.
Menginap 5 malam pada bulan Juni 2023

2/10 Sangat Buruk

Nurul, gaithersburg

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Aleksa pada tanggal 24 Mei 2023
Dear Mr. Nurul, Sorry to hear that we didn't meet your expectation. Please contact us for more informations.All best

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
La literie était en synthétique! La salle de bains très petite! Le service au petit déjeuner catastrophique! On attend autre chose d’un 4 Etoiles !
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Gyoku

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room is very small
The photo of the white beautiful building is not the hotel actually. The hotel is a much smaller building behind it. The room was very small, no even a space to open your suitcases. Bathroom was spacious tho. The lighting system was confusing. Breakfast has good selection and delicious. Location is great. I asked for a taxi to the airport. They arranged one and told me go out to make a right. Because the hotel is located on the pedestrian only street, you have to walk to the main road. I asked several times exactly where and they told me to just go and I would see. Surely enough, I couldn’t find it because it was a big intersection and very busy with lots of cars. so I ended up getting a street taxi. Not a huge deal
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Nathaniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
IG Hotel was great the staff was friendly and helpful offering us many suggestion while we were there. Also had a few drinks and desserts in the restaurant in the hotel great service Room service was on time everyday and keep the room clean while we were there. The area was in the shopping square there’s lot to do restaurant and parks and shopping. All in all wonderful vacation and would definitely stay at IG Hotel again
Menginap 10 malam pada bulan April 2023

4/10 Buruk

Sek Muk Simon

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Mark ChuanHang

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The very good hotel ensures my pleasant stay
Menginap 3 malam pada bulan Maret 2023

10/10 Sangat Bagus

Serge

Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Khaled

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I forgot an expensive item in my room and called the hotel in the same day and they told me they didn’t find it. but overall its a good stay, clean room and great location.

10/10 Sangat Bagus

Milenko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
10/10 Stay a little bit longer
Amazing staff, excellent location, nice room, great food. It was very enjoyable stay, we were sorry for not having time to stay a little bit longer.
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

brian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 6 malam pada bulan September 2022

10/10 Sangat Bagus

Nina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Dusan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un des meilleurs hôtel de Belgrad
Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

tatjana

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

ahmet

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was really good experinece, in the city center
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Stephen

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was truly exceptional. The room was very, very nice and all new construction. It is located on a pedestrian mall with the National Theater (good luck figuring out how to get a ticket) on one end and a gorgeous park around The Fortress (free admission) overlooking the river on the other end. The front door is not nearly so obvious as it looks in the photo. It is more of a narrow passageway through a small courtyard between the two streets that make up the pedestrian mall. Take the glass elevator to the second floor (the only place it goes) and turn right for the front desk and dining area or turn left for a more or less private entrance to another elevator to the rooms. There is a parking garage on the mall directly adjacent to the hotel but it is a fairly impossible struggle. For $30 they will pick you up at the airport. They will drop you off at the airport for free. That is tons easier. The train system does not really go anywhere right now, at least not out of the country. They are working on it. There is a bus station (BAS) that can get you to and from other countries for very cheap. Uber does not work here. Car Go seems to be the app to use instead. There is gelato every 50 feet. Come prepared to digest lots of pork products. They eat for cold weather in Belgrade. Google Maps happily switches itself to the Cyrillic alphabet with no English option that I can find so be prepared to use Apple Maps which does not show off so much.
Menginap 4 malam pada bulan April 2022

10/10 Sangat Bagus

Kevin

Menginap 2 malam pada bulan November 2021