Cari Riad di Belihuloya

"it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms. After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October...

"This could be something so special. The location itself is amazing and the accommodation for ‘camping’ is incredible. The service wasn’t great however. As kind as everyone was the timings were very off. Being told we needed to be ready for breakfast at 8 and not being served till 9.30. The same for dinner. We also told them we needed to leave on the final day at 7.30 so wanted breakfast at 7. We arrived at the breakfast tent at 7 and no one was there. Unfortunately it was the same for the...

"We loved our stay at this beautiful hotel. The staff was very friendly and extremely helpful, catered to our needs very effectively"

"イギリステイストの建物で中の設備や室内の小物がすごく素敵でした。残念ながらこちらの時間的な都合でティータイムを味わえませんでしたが、ホテルに着いたときに紅茶やスパイスでのおもてなしを受け、すごく嬉しかったです。ホテルのヘルプデスクの方も親切で、同じグループのホテル、ヘリタンスカンダラマへの問い合わせも電話でしてくれました。（こちらがお願いしましたが、すごく丁寧で対応も早かったです。） ディナーでは紅茶やスパイスを使ったカクテルをいただき、こちらならではの味を味わえました。 朝の茶畑の散歩がものすごく気持ちよかったです。"

"The property is remote and beautifully removed from all noise and light pollution. The staff are well trained and a pleasure to interact with as they are helpful and kind. I highly recommend this location for the discerning traveler who is not intimidated by remote locations and rough terrain in accessing the property. "

"Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. "

"This property is meticulous and staff is so attentive. Beautiful surrounding and views!"

"Stay at property was amazing! The views where breathtaking and awesome to unwind to after staying in the city. The staff was very friendly and provided excellent service. We stayed 2 nights and also visited the nearby waterfalls..."

"Un lieu exceptionnel hors du temps. Concu par Manik Sandrasagra, Channa Daswatte, dans la lignée de Geoffrey Bawa."

"Nice peaceful location with Good views . Staff is very helpful"

"Very welcoming and friendly hosts, and a delicious breakfast! The room was spotless and the location was perfect — close to everything while still being a lovely and peaceful place to stay. We really enjoyed our stay!"

"Decent property or a short stay. The dining experience was good. Close to Nuwara Eliya town centre but not walkable. Considering the fact the area is a hill station with cold/colder weather conditions, the room(s) need a better heating setup that can make the visitors feel comfortable inside the room."

"Stunning location and lovely room with friendly staff."

"The staff at the hotel provided great customer service, friendly and awesome hospitality. The hotel rooms have great scenic views. I would recommend to all guests"