Berakit hotel guide. Banyan Tree hotel in Berakit, Bintan

"Customer service is beyond 5 stars! Love the staff there and it’s so convenient all the activities are around the resort. I love Amnon!"

"Great property!"

"Amazing getaway"

"Amazing spacious hotel and the pool and bathtub inside was so nice!!"

"The staff is amazing!!"

"From the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok. The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok! The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️"

"Good vibes and good view"

"Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach."

"Friendly staff. Food options limited. "