Search Hotels Near Bessie Surtees House, Newcastle-upon-Tyne

"Staff were excellent "

"The staff were very helpful and polite. The reception was excellent clean and well presented. The bedrooms were well equipped and immaculately clean, the bed was very comfortable. Overall 10 out of 10"

"Excellent hotel"

"Parking was easy although paying through the app wasnt as easy better to pay at desk like we have before but staff were very helpful. Everything was clean and tidy , no problems at all. "

"Rooms cleaned daily, staff on reception 24/7"

"ok"

"Stayed in a junior suite, lovely room. Very comfortable although the pillows were a little lumpy. Great shower and toiletries. Location of the hotel was perfect. Short walk from the Train Station and the hotel was right in the middle of the city. Will stay again. "

"Huge thank you to Angela at breakfast for going above and beyond to get me some decaf coffee that took my allergy into account. "

"The hotel location is great (overlooking the river and bridges), lovely big reception and bar. Staff excellent and very helpful. Lovely sized room, clean and well appointed. Only thing i can knock a star off for was the air-con. There was no opening window so i had to have the air-con on which was noisy and pretty ineffective - so a stuffy and uncomfortable nights sleep."