Bagian depan properti

Ulasan untuk Microtel Inn & Suites by Wyndham Bethel/Danbury

2 out of 5

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 419 dari 1002 ulasan" "
Penilaian 8 - Bagus. 347 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 120 dari 1002 ulasan" "
Penilaian 4 - Buruk. 70 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 46 dari 1002 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan
Towels were lacking, room was very small for 2, Clean and quiet. Carpet needs replacing.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Wendy, Waterboro

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had requested adjoining rooms and the hotel indicated that that request was not made to them.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice quite clean place to stay staff great
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Rene

Bepergian bersama teman, Bepergian bersama keluarga
very clean and honestly smells terrific here! I have an issue with smells lol
Menginap 1 malam pada bulan April 2024
Tanggapan dari Katherine pada tanggal 16 Apr 2024
Thank you so much for the positive feedback! We're glad to hear that you found our place clean and enjoyed the pleasant scent. We strive to create a welcoming environment for all our guests, even those with sensitivity to smells. We appreciate your visit and hope to welcome you back soon!

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Michael, Hardeeville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Servicing of the room was sporadic.
Menginap 12 malam pada bulan Maret 2024
Tanggapan dari Katherine pada tanggal 16 Apr 2024
Thank you for your feedback. We apologize for any inconvenience caused. Our standard policy is to provide full servicing every three days unless requested otherwise. We appreciate your understanding and hope to better meet your expectations in the future.

10/10 Sangat Bagus

Harriet J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We have stayed here several times. Very clean and quiet. Convenient location.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Katherine pada tanggal 16 Apr 2024
Thank you for your continued patronage and for sharing your experience! We're thrilled to hear that you find our hotel consistently clean, quiet, and conveniently located. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Sangat Bagus

Cliff

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Katherine pada tanggal 26 Mar 2024
Thank you so much for your kind words! We are delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.

6/10 Cukup Baik

Tom

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
I booked this via my fone, and it said it was just reserving the room and could pay at the hotel, but I actually paid with my CC. When I got there I asked the women If I could pay the retainer and room the next day and she said yes. The man that came out after, why he came out I have no idea the women was doing fine except for the lie she and he both told regarding paying when I leave. It wasn't until the morning that another women told me your card was already charged, when I asked to pay in cash she said as soon as you booked they charged it. so much for trusting the front end staff who apparently lie to guests like me or just me. PS. I had to complain about the guest below me and next to me. the guests below sounded like they were tearing the place apart. the ones next to me sounded like they were doing military drills or gymnastics. The continental breakfast needs improving, or unless that's all they have/had, very sparse. I Would not stay here again. It's hard to answer about the property because I didn't walk around it. I don't do that at hotels i stay at, unless i'm being paid to critique it.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Katherine pada tanggal 26 Mar 2024
Thank you for sharing your experience with us. We apologize for any confusion regarding your payment process and any misinformation provided by our staff. For prepaid reservations made through third-party websites, payment details are typically managed by the booking platform, and we have limited ability to modify them at the hotel.We regret that your stay was also disrupted by noisy neighbors and that our continental breakfast did not meet your expectations. We appreciate your feedback and will use it to improve wherever possible.We understand your decision not to return, but should you reconsider, we would love the opportunity to provide you with a better experience.

10/10 Sangat Bagus

Constanza

Jjj
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Your positive review made our day! We are glad you had a wonderful stay. If there are any details or services that stood out to you, or if there are any aspects you feel we could enhance further, we would be grateful for your insights.

8/10 Bagus

Jayne

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was not a dislike necessarily, the room key/card for our room had to be reprogrammed Twice. Both cards. Possible need to fix door fixture or main programming machine? Stay was goid otherwise.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for sharing your experience with us. We apologize for the inconvenience with the room key/card and appreciate your feedback. We will investigate the issue to ensure it does not recur. We are glad to hear that overall you had a good stay and hope to welcome you back soon.

10/10 Sangat Bagus

Joyce

Disukai: Kondisi & fasilitas properti
My room was not ready. I was offered an upgrade to a suite at no charge. The staff is always courteous and accommodating.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for sharing your experience with us. We apologize for the initial inconvenience with your room but are glad we could offer you an upgrade to a suite at no extra cost. We appreciate your kind words about our courteous and accommodating staff and hope to welcome you back soon for a seamless stay.

6/10 Cukup Baik

lubriel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Property was nice and clean.Room did not have toothpaste nor soap to shower.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for your feedback. We are pleased that you found our property nice and clean. We apologize for any inconvenience regarding the absence of toothpaste, as it is not a standard room amenity we provide. Your comments will be shared with our team for future improvements. We hope to welcome you back for an even better experience in the future.

4/10 Buruk

Norbert

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Good location and clean. However the place was very noisey and very tired. Guests in rooms around were up late and noisey. Some were drinking and yelling, did not feel safe. Heaters, bathroom vents and showers were also very noisey and could be head between rooms. Staff were friendly enough but no security intervention for the late night inappropriate behaviour from other guests.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for sharing your experience with us. We are glad you appreciated our location and cleanliness. We apologize for the noise disturbances and any discomfort caused by other guests. Your feedback on the noise levels and safety concerns will be shared with our team for improvements. We appreciate your insights and hope to welcome you back for a more enjoyable stay in the future.

6/10 Cukup Baik

Michael

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for choosing our hotel for your stay. We are glad to hear that you had an okay experience overall. Your feedback is important to us, so if there are any specific areas you think we can work on or any suggestions you would like to share, we are all ears!

4/10 Buruk

Michele

Tidak Disukai: Kebersihan, staf & layanan
VERY DISAPPOINTED THIS LAST VISIT!!!! I've stayed at this hotel 8 times in the last four months and never had an issue until this last visit this past weekend. I woke up around 4 AM to use the bathroom and found a bedbug walking on my pillow. I ran to the bathroom with the pillow to confirm in the light that I was not imagining it. I snapped a photo of it, flushed it down the toilet and went straight downstairs to the front desk. While I appreciated that he moved us to another room, the paranoia at that point prevented us from sleeping the rest of the night. In the morning, I spoke with the lady requesting at least a partial refund. She stated she could not offer any refund as we pre-paid through Expedia. We then reached out to Expedia requesting a partial refund. They contacted the hotel who in turn told Expedia they would need to first do an investigation. I received a call from the Manager stating they could not issue a refund but would give me points for a free night stay at any Wyndham resort. She set up a Wyndham account for me and stated it would take 24 hours for the points to appear. Five days later and no points were issued and then have the nerve to deny the partial refund through Expedia!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Punam, GM pada tanggal 12 Mar 2024
Dear Michele, Our sincerest apologies for your experience. We can understand the discomfort in finding an insect in your bed. While our staff tried to remedy the situation quickly and move you to an alternate room. You're correct, given the constraints of the reservation it took us time to get you compensation to use towards another stay. I've confirmed the points were issued to you once you acknowledged the creation of a new Wyndham account. Again, our sincerest apologies. We do our best to provide a clean, safe and comfortable environment.

10/10 Sangat Bagus

Joseph

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Your positive review made our day! We are glad you had a wonderful stay. If there are any details or services that stood out to you, or if there are any aspects you feel we could enhance further, we would be grateful for your insights.

10/10 Sangat Bagus

Frank, Reading

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our stay at Microtel was quiet and comfortable !!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for sharing your positive experience at Microtel! We are delighted to hear that you found your stay quiet and comfortable. Your feedback is valuable to us, and we hope to welcome you back again soon for another enjoyable stay.

6/10 Cukup Baik

David

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We appreciate your review and are pleased that you found your stay with us satisfactory. Your insights are valuable to us, so if there are any aspects you think we could enhance or if you have any feedback on your experience, please feel free to share.

8/10 Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nous avons bien apprécié notre court séjour. Endroit propre, mais un peu bruyant.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Merci pour votre retour et d'avoir choisi de rester avec nous. Nous sommes heureux que vous ayez apprécié votre court séjour et que vous ayez trouvé notre logement propre. Nous nous excusons pour les nuisances sonores que vous avez subies et nous nous efforcerons de résoudre ce problème pour le confort des futurs clients. Nous apprécions vos idées et espérons vous accueillir à nouveau pour une expérience plus calme.

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for taking the time to share your positive experience with us! We are glad you enjoyed your time at our hotel. Your feedback matters, so if there are any specific aspects you appreciated or any suggestions you have for us, please feel free to share.

6/10 Cukup Baik

Chiara

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Property was clean but weathered. Hair dryer and telephone did not work. Shower was a bit rickety.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay, and we appreciate you bringing them to our attention. Your comments will be used to address these issues promptly and ensure a better experience for our guests in the future. We hope to welcome you back for an improved stay.

8/10 Bagus

Bernardino

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We appreciate your positive rating and are thrilled you enjoyed your time with us! We're always looking for ways to enhance guest experiences. Do you have any suggestions for areas we can improve on?

2/10 Sangat Buruk

Lisa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We are sorry to hear about your experience during your stay. Your feedback is important to us. Could you please share more details on what aspects we can improve to enhance guest satisfaction?

6/10 Cukup Baik

Kirsten

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We appreciate your feedback and rating. We are constantly looking for ways to improve. Is there anything specific you think we could do better?

4/10 Buruk

Christopher

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Walked in the door horrible smell of some type of bad cleaner deodorizer, just as bad in the room, had to open the window to get rid of smell. Bad lighting in the room. Very small closet, no drawers for clothing, just badly sized cubbies. Carpeting had a large rip. No hand soap in the bathroom, dispenser was empty. On of the chairs was filthy and needed to be replaced. The pillows were useless, so soft I needed to use 3. Breakfast was the worst, only toast, granola bars, yogurt and cereal, and no spoons to eat them with. On the good side, there was a nice long counter, and room was clean except for the horrible smell.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Microtel Staff pada tanggal 12 Mar 2024
Dear Christopher, Our sincerest apologies for the discomfort you experienced during your stay. We've addressed the cleaning solutions being used to sanitize our rooms to ensure there isn't a strong residual odor lingering in the room. We've also emphasized with our team the importance of cleaning soiled furniture after a guest has departed. Aside from these issues, I'm pleased to hear the rest of the room was in a clean and safe condition. Thank you for taking the time to leave us your feedback. It is important to us.

8/10 Bagus

Destiney

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. If there is anything specific you loved about your experience or any suggestions for improvement, we would love to hear them!

6/10 Cukup Baik

melissa

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We value your feedback and are glad to hear about your experience. We are committed to continuous improvement. Is there anything you would like to suggest for us to enhance our services?

4/10 Buruk

Robert

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
We apologize for falling short of your expectations during your stay. Your feedback is valuable to us. Could you please share specific areas where you feel we can improve to enhance our guests' experiences?

10/10 Sangat Bagus

Ricky

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service! Clean Rooms... 👍
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for your positive feedback! We are delighted to hear that you enjoyed our great service and clean rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.

8/10 Bagus

DAVID, Westbrook

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for taking the time to rate your stay with us! We're glad you had a positive experience. Is there anything specific we could improve on to make your next stay even better?

2/10 Sangat Buruk

Maria

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Cara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Placewas clean, quiet, and we rested well. Person on duty at the desk was friendly and efficient. Thanks. Odd that there were no towel racks in the restroom. We stayed just one night so no problem for us, but if staying more than 1 night and they change towels every 3 day unless otherwise requested, where do you hang towels to air out/dry?
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great!! especially for the price. main thing was the bathroom didn't have a fan so it got very humid when trying to shower.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Aileen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Wendel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for your positive rating! We're delighted you had a good experience. Your feedback helps us improve, so if there's anything you think we could have done better, please share your thoughts with us.

10/10 Sangat Bagus

andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and quiet
Menginap 3 malam pada bulan Desember 2023

4/10 Buruk

Elzbieta

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I have stayed here before and loved it. But this time there were BED BUGS!! Which I unfortunately brought home!
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

William

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel was dated. Needed to change rooms after check in. First room had spots on carpet and lights in bathroom didn’t work. Second room was ok
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Sumer

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Douglas

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Katherine pada tanggal 12 Mar 2024
Thank you for choosing our hotel for your stay. We are glad to hear that you had an okay experience overall. Your feedback is important to us, so if there are any specific areas you think we can work on or any suggestions you would like to share, we are all ears!

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect place to stay. Convenient location, spotlessly clean, modern, reasonably priced. I will stay here each and every time I come to the area. My go to place and never disappointed
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was fine. Only negative comment is that hallway needed vacuuming.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Mohammad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Goog
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Robert

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Children were excited to Stay in hotel. Shopping in Danbury and visiting family.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Karl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dogs barking and walking above my room late at night.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Pina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023