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"Friendly staff and well located "

"Rooms spotlessly clean. Staff very friendly and helpful. Breakfast delicious. Secure parking. Easy tram ride to the centre of Reims. Good Italian restaurant close by. "

"L'hotel en travaux semble parti pour s'offrir un très joli cadre - merci de penser à offrir canal plus à vos voyageurs ! le sport et un bon divertissement sont importants pour les solitaires "

"Great location and very clean and comfortable room"

"Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving "

"I was charged twice for the room."

"1 of our rooms (room 7) stank of cigarettes "

"The room was spotless! The staff was amazing! There is nothing we could fault. "

"The hotel location is great! In the center of Reims! Very convenient! However the facility is not great! It was very cold when we were in Reims, we wanted to turn up aircon temperature to make room warmer but we’ve been told that it’s centrally controlled! Can not be changed! So we had to stay under duvet all the time to keep warm! It says 24 degrees in the room but it’s absolutely not true! We could feel it was a lot colder on New Year’s Day morning but the thermostat says 24 degrees forever! Again 24 degrees would be too warm for many people but they won’t be able to adjust it to make it comfortable to them! To be honest I’ve never stayed in a hotel where you can’t change room temperature! "