4/10
Our stay at this hotel was far from enjoyable. The bed was incredibly uncomfortable, making it nearly impossible to get a good night's sleep.
The staff was rude and unhelpful throughout our visit. One particularly absurd moment was being charged €8 for a coffee from a basic machine. To make it worse, the receptionist remembered a cup we took a day earlier with laser focus — if only she used that level of attention to provide good service instead of nitpicking minor things.
On top of that, we didn’t receive room service for three days, and when we brought it up, they had completely forgotten they promised to refund one night because of this inconvenience.
Overall, this hotel clearly lacks customer care and basic hospitality standards. I wouldn’t recommend it.
Oleg
Menginap 3 malam pada bulan Mei 2025