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"The breakfast was the best part of the stay. The room was clean but very tired, the bathroom needs refitting. The hotel is very busy, lots of coach tours and large group bookings. Very noisy. The setting around the lake is pretty. I think it is a little overpriced."

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"The rooms and staff and all were very nice. The town is extremely small though and these gigantic buses came through and dropped off loads of people so it no fault to the hotel but the peaceful tranquility gets a bit lost when there are too many people for the four places in the town."

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"It's a lovely hotel although I had a dodgy tummy after breakfast both days and the music in the breakfast room was an awful collection of pop pap."

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."