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Reviews of Pil Pil Hostel Bilbao

2 out of 5
Pil Pil Hostel Bilbao
Av. Sabino Arana 14, Bilbao

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 8 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

DAISY

Stayed 2 nights in Sep 2019

10/10 Excellent

JC

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Basic, but clean, safe and quiet. Would definitely recommend.
Stayed 1 night in Aug 2019

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall
Nothing particularly wrong with the hostel, the staff was very friendly and helpful too, it was clean and located in a convenient place. I would definitely go again by myself but if going with kids I may look for a different place to stay.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
With more rules than your parents home
The hostel has more rules than your parents house, cannot use common area after midnight, cannot use the patio after 8:00 PM and cannot turn the ligths early, breakfast included is not available until after 8 AM so if you need to be early you cannot even prepare yoursel a coffee because they do not let you. This is not a welcoming hostel, it is not service oriented to the visitors. It only has mini-fridge for a studio apartment for the whole hostel, there is no place to store food. Not the best place to stay in Bilbao.
Stayed 1 night in Aug 2019
Response from Laura on 6 Aug 2019
Dear Anonymous, My name is Laura from Pil Pil Hostel, Thank you very much for your comment Yes, you are totally right, we have rules, that is why we can ensure traveler´s rest.. after mind night we close the common area, in order to avoid noise and as we said before, be able to ensure silence and rest After that time to totally can enjoy the city and Bilbao nightlife, since we are located right in the city center (close to one of the most popular restaurants, clubs, and bar area ) our reception keeps open 24 hours, so you can come back any time. About the breakfast, maybe you didn't get the correct information, because the breakfast starts alway at 7,30 hr, not at 8.00hr, (All this info is on terms and conditions) Laura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Tuhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Everything was perfect, except two things: first of all, the breakfast starts at 7.30 a.m. which I think is quiet late ! And there is no possibility of having it in case you leave early. Secondly the common place is close from 12 a.m. till 7.30 a.m. The time range is strange to me which is not very standard. It is accessible till mid night, but if you want to do anything in the morning, you can't before 7.30 (even can't switch on the light) !! I would suggest to take this time schedule into account and change if possible.
Stayed 1 night in Mar 2019
Response from Herbert-Frontdesk on 18 Mar 2019
Dear Tuhin, many thanks for rating us on Expedia,Hope to see you back again at Pil Pil Hostel very soon, we take into consideration your inputs! Cheers

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Hyunjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great staffs!!! The bathrooms are clean and nice. Great location.
Stayed 2 nights in Mar 2018

8/10 Good

Diego, Lonon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy with great staff
Stayed for a weekend city break - in private double room next door to main entrance. Good access for public transport and SAN Mames stadium. Great value option
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

JONG HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que ha sido una estancia agradable y que si tenemos que volver a Bilbao, escogeré este hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Paola, México

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospede solamente por dos noches con la opción de desayuno incluido y todo perfecto! El personal muy amable, instalaciones limpias y muy buena seguridad para equipaje y artículos personales!:) En mi opinión, no vale mucho la pena el desayuno que incluye, solamente es pan y cereal... en general si lo recomiendo y si volvería a hospedarme ahí! Gracias Pil Pil Hostel!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

KYUNG RAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ye yak do jalmok. Suknak haeun salamdo isang. 특히 ye yak e sae jalmok it e sae darun dae lo gak e yo. Yogin gagi masae yo.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Mário

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mau + bad = nunca
Mosquitos, Algazarra juvenil toda a madrugada, Casas de banho (das 3 disponíveis no andar) em condições de higiene deplorável. Caríssimo para o serviço medíocre.
Stayed 1 night in Aug 2019

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший хостел почти в центре
Хороший хостел на пару ночей. Понравилось вежливое отношение персонала к гостям.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in y check out rapido y correcto. Limpieza, sabanas agradables, taquilla comoda. Acceso a la habitación incómodo, ruidoso, literas muy juntas.
Stayed 1 night in May 2019

6/10 Okay

Rodrigo

Disliked: Staff & service
Hostel de média qualidade
Localização boa.
Stayed 1 night in May 2019

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Voor herhaling vatbaar, liefst met nieuw sanitair!
De dame van de ochtenddienst was héél vriendelijk. Matrassen mogen iets beter van kwaliteit. Het sanitair met de deuren inbegrepen was een ramp. Ook de keukenkraan: allemaal heel goedkoop materiaal. Gelukkig wel heel warm water. Stilte na 22:00 is daar blijkbaar toch niet zo goed gekend, uiteindelijk is het dan toch wel gelukt buiten enkele heel sterk snurkende dames tijdens beide nachten .... en dame die uren haar licht liet branden. Een hele uitdaging dus. Tof: keuken kunnen gebruiken en warme drank voorradig! Prima service hiervoor. Gelieve op de site duidelijk te vermelden dat Breakfast included is, ik had zelf mijn voorraadje mee. Het was me niet duidelijk via de boeking.
Stayed 2 nights in May 2019

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus terminus and tram stop in front of the hostel. Walkable distance to almost major attractions.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar con detalles a mejorar.
El Hostel está bien ubicado, muy cerca de la estación de buses y cerca al Guggenheim. En general es un buen hospedaje pero carece de esos detalles que ayudan y lo hacen confortable Cosas de no me gustaron: La ducha, qué trabaja con un sensor y se apagaba la luz pese a estar bañándome. Peor aún si le sumamos que el área de la ducha es ínfima y no tiene un gancho dónde colgar las cosas. Las áreas comunes están entre las habitaciones y no se puede permanecer ahí desde cierta hora. Los camarotes no tienen luz propia, es una lámpara compartida. Igual los tomacorrientes.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Herbert-Frontdesk on 18 Mar 2019
Dear Stefan, any thanks for rating us on Expedia, What did you like the most about Pil Pil Hostel? Cheers.

2/10 Terrible

koji

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Herbert-Frontdesk on 18 Mar 2019
Dear Koji, many thanks for rating us on Expedia, What did you like the most about Pil Pil Hostel? Cheers.

10/10 Excellent

Ikkyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들 매우 친절! 만족!
직원들이 매우 친절하고, 교통이 편리합니다. 가격에 비해 시설도 깨끗한 편입니다. 매우 만족스러웠습니다.
Stayed 2 nights in Feb 2019
Response from Herbert - Frontdesk on 24 Feb 2019
Dear Ikkyun! Many many thanks for your review and score! Hope to see you back again in Pil Pil Hostel Bilbao or Madrid, very soon! regards,

8/10 Good

José Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar acogedor y bien ubicado para visitar Bilbao
El alojamiento se encuentra excelentemente ubicado para visitar la ciudad y sus alrededores; la estación de autobuses y la parada de metro se encuentran a cinco minutos caminando. El alojamiento dispone de recepción 24 h, está muy limpio y ordenado,los precios están fenomenal para los servicios que ofrece. Volvería a alojarme sin duda en este lugar.
Stayed 1 night in Feb 2019
Response from Herbert Front-desk on 26 Feb 2019
Hola Jose Ignacio! Muchas gracias por tu valoración y comentario! Ha sido todo un gusto poder atenderte, y esperamos verte muy pronto de nuevo en Pil Pil Hostel, ya sea en Bilbao o Madrid! Un abrazo!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Le sejour s'est très bien passé. Je le recommande.
Stayed 1 night in Feb 2019
Response from Herbert-Frontdesk on 18 Mar 2019
Dear Guest, many thanks for rating us on Expedia, What did you like the most about Pil Pil Hostel? Cheers.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et convivial !
Auberge de jeunesse propre, située non loin d'une bouche de métro, de la gare routière et du stade de football. Rien à redire !
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El sitio está bien porque está cerca de la estación de autobuses y cerca de la calle pozas.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Kelpo hostelli lähellä linja-autoasemaa
Sijainti kätevästi 7 minuutin kävelymatkan päässä linja-autoasemalta, josta pääsin muutaman tunnin yöunen jälkeen lentokenttäbussilla varhaiselle aamulennolle. Keskivertohyvä hostelli, jossa kaikki välttämätön (toimivat wc:t ja suihku, kelvollinen yhteiskeittiö). Mukavuutta heikensivät hieman huterat kerrossängyt ja yleisissä tiloissa varsin myöhään aika voimakkaalla soineet musiikkivideot. Palvelu ystävällistä.
Stayed 1 night in Sep 2018
Response from Herbert-Front desk on 13 Nov 2018
Dear Palvelu, Many thanks for sharing your opinion with us!, We've to take note of the music/tv volume! Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bien situé bon accueil prix intéressant
Hôtel accueillant près des moyens de transport en commun
Stayed 1 night in Sep 2018

8/10 Good

thomas

pas mal
Nous &avons utilisé deux modalités d'hebergement dans cet établissement : le dortoir et les chambres. Les chambres étaient très belles, très spacieuses et la literie excellente. Le dortoir quant à lui était très bruyante t très chaud et il y avait une odeur fortement désagréable.
Stayed 1 night in Aug 2018

8/10 Good

Soizic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Joachim

Liked: Staff & service, property conditions & facilities, room comfort
Cool
Sympa pour une première expérience en auberge de jeunesse
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
터미널과 가깝고 빌바오 자체가 별로 크지 않아서 걸어서 다니기 좋다. 지하철과 트램역이 바로 앞이라서 혹시 대중교통을 이용한다면 편리하다. 친절하고 깔끔하고 좋다. 따뜻한물이 잘 나오고 수압도 센편이어서 좋다.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Ce n’es pas un hôtel...
La description est erronée, il ne s’a pas d’un hôtel mais bien d’une auberge de jeunesse. On est très surpris en arrivant. Par contre pour une auberge de jeunesse, elle est plutôt bien. Reste qu’a 120€ la nuit, c’est très cher.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 직원들이 친절하다. 지하철, 트램역과 매우 가깝고 버스 터미널도 가까워서 좋다. 지도나 노선도 같은 기본적 여행 자료도 주고 설명도 잘 해준다.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Eugenia

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto carino e pulito. Solo un pò rumoroso.
Ho soggiornato in questo ostello con due amici, in una camera da tre e solo per una notte. L'ostello è abbastanza pulito. Le camere sono spartane ma graziose e i bagni/docce sono abbastanza puliti.
Stayed 1 night in Mar 2018

8/10 Good

aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
только положительные эмоции
Всем советую этот хостел. Все было идеально.
Stayed 2 nights in Feb 2018

8/10 Good

Gildas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort