Search Hotels Near Biscayne Plaza Shopping Center, Miami

"Overall, our stay was excellent. The room was clean, comfortable, and well maintained, and we really enjoyed it. The only minor issues were in the mini kitchen area—we had a sink, plates, and glasses, but no sponge or dish soap provided, which felt a bit unusual. The TV in the living room also stopped working after the first day of our stay, and the WiFi was somewhat inconsistent at times. That said, everything else was great, and we would still consider staying here again"

"Enjoyed my stayed"

"Elevators didn't work and we were put on the 4th floor. The hotel looked empty and we got in late so that was pretty frustrating that they did that. Balcony view was nice but hotel room needed maintenance. Overall an ok stay though"

"Whenever we need to travel to Miami for family events/visits, we stay at the Best Western in North Miami Beach. The staff is friendly, helpful, professional. Lot of shops and restaurants within walking distance. Very convenient and great rate."

"Yes. Everything was nice!"

"I’m disappointed with the level of service during my visit. Several staff members were not welcoming or attentive. From the moment we arrived, there was no acknowledgment, we had to approach staff outside just to ask for assistance. One response we received was, “You need help(after we asked🙄😒)?” which felt dismissive rather than helpful. Unfortunately, the experience didn’t improve once inside. There was little to no eye contact, and the staff member assisting us appeared visibly annoyed based on their facial expressions and body language. We were also not given clear information about what was available or what we could use, which made the visit more confusing than it should have been. Customer service should be consistent and professional, regardless of who the customer is. A welcoming attitude and clear communication go a long way. If interacting with customers is part of the role, it should be handled with a basic level of courtesy and respect. Based on this experience, I would not return or recommend this place to others."

"I highly recommend this hotel . Great hospitality. Quiet and clean environment. Parking was very convenient as well. Make sure to come to this hotel if you’re in the Miami area"

"Good location. Staff was knowledgeable and friendly. Was disappointed in no breakfast. It was noisy as room next to housekeeping staff but front desk was willing to switch rooms for me."

"Great Vibe"