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Down Hall Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
Property entrance
Lounge
Lounge
1 bedroom, premium bedding, down duvets, in-room safe
Escape to the countryside at Down Hall Hotel, where rustic charm and luxury blend seamlessly. Unwind with a hot stone massage or explore the garden on the grounds. With an outdoor tennis court, in-room WiFi, and multilingual staff ready to assist you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Pet-friendly
The current price is Rp2.623.826
Rp3.148.547 total
includes taxes & fees
14 Sept - 15 Sept
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Spa

Eden Spa has 4 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, prenatal massages, and Swedish massages. Types of treatments available include aromatherapy, body scrubs, facials, and manicures/pedicures. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down duvets, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Premium bedding
Blackout curtains
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
Portable fan
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | 1 bedroom, premium bedding, down duvets, in-room safe

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Double or Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Mountfitchet Castle - 15 min drive - 18.1 km
  • Epping Forest - 25 min drive - 27.3 km
  • Hylands House and Park - 27 min drive - 33.9 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪The Cock Inn Hotel - ‬6 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive
  • ‪The Thatchers - ‬4 min drive

About this property

Down Hall Hotel

Upscale eco-certified hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden and a playground. Treat yourself to a facial, a hot stone massage or a manicure/pedicure at Eden Spa, the on-site spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, multilingual staff and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and portable fans

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Down Hall Hotel?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 14 Sep 2025 start from Rp2.623.826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Down Hall Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Pishiobury Park, Hatfield Forest Country Park and Saint Nicholas Church, Moreton. The Gibberd Garden and Rhodes Arts Complex are also within 9 miles (15 km).

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Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 91 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd stay & will definitely stay again. Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stylish hotel set in gorgeous grounds. Friendly and helpful staff and excellent amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here and absolutely loved it
Stayed 1 night in Jul 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good venu and quality hotel
Stayed 1 night in Aug 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings. We were wedding guests for the steel/leach wedding 10/9/25. Room was lovely. We were VERY disappointed being in a room, 210, with NO view due to the roof being outside our window,
Stayed 1 night in Aug 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but unfortunately no air con and was unbelievable hot in our room
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had an overnight stay, lunch was lovely, rooms were may available earlier for us. Good nights sleep, bathroom was big and clean. Breakfast was expensive for what was available, asked for a croissant but was told they had all been eaten.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good as above, slight issue with cold plate at breakfast, £50.00 for two plates of fish and chips excessive!
Stayed 1 night in Aug 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb comfort, food & service
Stayed 1 night in May 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only negative was the coffee machine at breakfast. Only one, not great coffee and kept breaking down. Would have been nice to have coffee/tea served at the table.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with large comfortable rooms serviced by efficient polite staff
Stayed 2 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and grounds are great Food, not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unreal stay!

Hotel is absolutely beautiful, spotless, staff are all wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine country house hotel

Fine country house hotel with excellent service. Food is pricey but good quality
Stayed 1 night in Apr 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, enjoyed the grounds. Very clean room. Excellent breakfast
Stayed 1 night in May 2025