Hotel dekat Black Pond State Wildlife Area

"Staff was rude and place was run down"

"The front desk and staff we encountered was helpful and friendly. The cleanliness of the room was very impressive. The room had the essentials needed for our stay but it was nice to see we could borrow pots/pans to use the kitchenette if needed. I peronally appreciated that the shower curtain was clean and free of mold. The parking lot lighting was better in certain areas than others but we did not feel unsafe. The breakfast was simple packaged pastries and coffee but McDonald's and breakfast...

"Overwhelming smell of some disinfectant/cleaner, from the entrance/lobby and also upstairs -- could've been worse, though. A few more malfunctions than a 3- or 4-star hotel, but bearable: ice machine didn't work but the one on the floor below did; one elevator had a paper sign "please no more than 3 people", but only in the lobby -- so probably got packed with people boarding on other floors; we swapped out one pillow that looked dirty."

"This is an older motel. No elevators. Rooms need updating, but we’re clean and the AC was ice cold. Pool area looked nice, we didn’t use it, but others were. “Breakfast” wasn’t much. Bagels, muffins and bread for toasting. Coffee machine, juice machine, and fresh apples. Ice machine in the lobby was good. Large parking lot."

"The person at the desk was not friendly. Matter of fact did the job and that was it. The room smelled like cigarettes when we walked in. Even though throughout the facility no smoking signs are plate. Breakfast was coffee and cold cereal. The room was not very clean and not in good repair. Next year we will find a new hotel for our stay in the area."

"Numerous Restaurants nearby"

"We had a family emergency so a lot of the family had to come to Hartford. I booked this room due to the close location to the UConn Hospital and the family home in Rocky Hill. 2 other family members also ended up booking rooms here. The property was not what we expected. The lobby wasn't clean, the elevator was broken almost everyday, the reception wasn't amply staffed; as a result, our stay wasn't the best. However, the rooms were clean, so that was a plus."

"Great spot. I would definitely stay again."

"Staff were rude. And very disrespectful "

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"Our room was very clean and maintained. The staff was helpful and very professional. The Breakfast was cooked to perfection and and very tasty."

"Very clean and noise free"

"I have to shout out Michelle! She is absolutely amazing! She helped me out so much after a horrible experience at another “hotel” that lacked competency. She allowed an early check in and just have a great experience to end the trip with. The staff was kind and friendly. I’m very pleased with this stay. Highly recommend!"

"Check in was smooth and very helpfiul after a long day of traveling, highly recommend ."

"Immediately took care of your light that was out. We did not know there wasn’t maid service on a day basis. That would have been helpful."

"Room was basic but very clean"

"Very convenient to the university and downtown. Relatively quiet for an urban location."

"The first room had bugs and dead bugs all over the room. Bathroom had a spider on the ceiling and smelt musty. Second room was a bit cleaner but the shower curtain was dirty along with the shower floor. Blinds and curtain didn’t fully cover for privacy"

"Chambre ok mais entretien espace commune so-so."