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"The hotel is very clean, this was our second time here. Staff are all lovely. The spa was amazing, a relaxing massage on a Saturday morning probably wasn’t our best idea as we were far too relaxed to do anything else haha. We arrived on the Friday and there was a uni ball on so lots of young people it was very noisy as they all had to show id. However it was funny people watching. Who knew mullets and moustaches were back. The function was for around 300 so had door staff in attendance. No trouble that we seen just a young boy enjoying himself got a little drunk but was in good form. The door staff put him out a few times. I felt sorry for him so made sure he was ok. (The mothering side came out haha) We booked a table for dinner and went for the sharing tomahawk steak night. We were really looking forward to this. Looked amazing but unfortunately there wasn’t any flavour to it at all. We were a bit disappointed, however I said to the waiter that it lacked flavour of any sort, even the sauces were disappointing. The waiter was very nice and professional. I didn’t complain to get anything off our bill it was more to let them know. I’m not one for complaining but it put us off eating in there on the Saturday.we went across the road to the Indian buffet place which I highly recommend we had to be rolled to our room we had far too much. The waiter spoke to the restaurant manger and they deducted a small amount from the bill which was very nice of them. We will be back"

"The room was clean and comfortable but very dark, nothing like that shown on the website. There was no information about the hotel or surroundings in the room or anywhere on display in the hotel. The pool area did not appear to be cleaned regularly as the same pieces of paper and leaves were on the floor by the jacuzzi and steam rooms for the 5 days we were there. The hotel grounds were pleasant for walking with lots of trails but poorly signed. "

"Room was clean, comfortable bed, but building was in a poor condition with stains on bathroom ceiling and water damage round windows. Arrived late and there was no information in the room about breakfast times (or anything else). "

"Very clean"

"Hotel was nice although room (chose a suite) wasn’t up to the standard I expected with a wooden slat broken on bathroom blinds and the blinds being unable to close. The wooden floors were scratched and the carpet didn’t look the cleanest. We were greeted at reception but not the warmest welcome. The guy spoke very little and didn’t seem overly happy in his workplace. The bar area was nice although very expensive! "

"Wonderful breakfast included. Incredible attention to detail in the rooms where things used - like a particular tea - were replaced often. "

"Nice hotel, lovely and clean. Beautiful sea view from our room. Staff very friendly. Plenty of parking. Noise - you can hear everything in the corridor. Doors banging closed was an issue for us, made me jump on many occasions. Apart from this one issue it was a lovely stay. "

"Two of the facilities were closed .resistance pool and hot tub No prior warning of this Plumbing was noisy letting water runaway in the bathroom sink resulted n some very loud gurgling. Breakfast staff seemed inexperienced We had to request toast then jam neither was offered. We felt this should have arrived with the hot drinks drinks or at least offered Bathroom worn Eg cistern button had a missing piece Shelf under sink marked Bath panel is needing replaced Bathroom door was chipped The bedroom floor was uneven which can be expected for an older property however there was a distinct hole/depression around the foot of the bed which could be a trip hazard. A car alarm went off several times in the night and again at 6 am. I feel the staff should have located the owner and asked them to address the issue ie disable the alarm The car was directly under our window. We requested a latte at breakfast this was an extra charge and was brought by the breakfast waiter and yet there was a small service charge for this. I felt this was little bit miserly. I could have asked for the charge to be removed but i just left it on the bill These things did not spoil our trip we just felt they should not occur in a 5star hotel. The room was clean and tidy and warm The bed was very comfortable. The location is amazing the ambience was very good just let down by these few things We will return next year due to a booking error on my part hopefully things will be addressed."