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"All the staff were friendly and helpful especially the doorman Ian"

"Easy checkin, friendly staff, great rooms. Not as british as a breakfast as I had hoped, but I enjoyed it nonetheless :)"

"Our hotel (The Chester Grosvenor) was stunning and perfectly situated with a grandeur interior that oozes bundles of original features! The staff were welcoming and pleasant and nothing was too much for them. We were treated on arrival to an upgraded room, staying in a junior suite which was perfect in all areas. The City was beautiful with lots to see and do from walking the City wall to walks along the river and gardens with lots of historical points of interest to stop and absorb throughout...

"Fantastic hotel , spacious and well equipped rooms, comfortable beds, quiet and easy access to cuisine. "

"A wonderful stay at The Rosewood. The only disappointment was we were not able to use the bar because it was closed for a private event for most of our stay. "

"An exceptionally nice hotel in a very convenient location. Rooms were spacious and well appointed. The bed was comfortable and the shower was robust. Elevators were prompt and quick. Will stay here again and can definitely recommend."

"Excellent trip from start to finish. We arrived early, but the rooms were already ready. And we got a fantastic upgrade! The concierge helped us plan out our sightseeing for the following day, as well as made a great dinner recommendation and reservation. Drinks and food at Peacock Alley and the Caley bar were excellent. The service was wonderful - I wish I could remember all the staffs’ name who assisted us. Thanks for an excellent stay! "

"Great stay"

"I’ve travelled all over the world and only stay in 5-star properties. Nothing comes close to the Shangi-La at the Shard for views, service, amenities and more."

"The hotel was exceptional. Food was great and service was friendly and efficient! "