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"Really comfortable and quiet with friendly check-in staff. Would stay again."

"Nice hotel, staff very friendly and helpful."

"Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great."

"Excellent check-in. Friendly efficient staff. Good hot and tasty breakfast with table service. A well located hotel for a one night stay in Newmarket. "

"Whilst I notice other reviewers mention refurbishment, there was not much disruption when I visited (early May 2024) Plus points - Check in was easy and very welcoming. Bedroom was spacious, modern, clean and facilities in room were good. There was a bath and shower over which was nice and although the bathroom definitely did need refurbishment (was dated and showing wear and tear) it was clean, which was the most important thing. The bed was comfortable and I slept well which I don't often...

"This quaint little hotel is more like a bed-and-breakfast. The staff was very welcoming and friendly. Absolutely would stay here again. "

"Well situated for town centre and railway station. Nice refurbished rooms. Rest of the hotel a little tired."

"The B&B was a really comfortable and pleasant experience. The best reception by the hosts. I was made to almost feel part of the family and would book again when I’m in the area. Only point that needs to be looked at is, on Hotels.com all rooms are on-suite but my room had a bathroom down the stairs, albeit a very nice bathroom. I booked on suite and expected on Suite. Apart from that it’s 10/10 from me. I would stay again. "

"Was upgraded. Excellent staff and service. Food exceptional. "

"The room was in a nice quiet part of the hotel and although we didn’t use all of the facilities those on offer were exceptional. The breakfast was amazing and the staff very welcoming and helpful. The rooms were clean and well stocked with the usual tea and coffee and towels and shampoo and shower gel. "