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"Clean room. Staff very helpful and friendly. Breakfast was excellent, highly recommend."

"This is an excellent hotel at a great price . I stayed in a small double room which suited my needs well . The whole hotel is well maintained , modern and has very friendly staff. The rooms have good aircon and the small kitchen area with fridge, microwave, sink and tea/coffee facilities is an amazing idea that more hotels should follow. I would 100% stay here again when visiting Liverpool."

"Always a warm welcome and a pleasure to stay here"

"It was fine other than the check in. The woman on reception was very rude - before I even had chance to say anything she barked, 'What's your surname?'. As I'd just booked and she couldn't imemdiately find the reservation she was clearly annoyed. Left a very sour taste. The woman on reception when I checked out (who I've dealt with before and think is South African) was as friendly as ever. "

"Perfect location for what I needed"

"Very enjoyable stay with my 2 cats as we was visiting The Supreme cat show in Liverpool the following day. The room was pretty warm and could do with Air con. But all in all a comfortable stay."

"Negative attitude towards disability and poor access"

"I had a really good time. Really nice hotel."

"The hotel's access is a bit mysterious. When we reached to the correct place to check-in, we were introduced to the staff at that moment who made us feel that we are a burden on them. We arrived earlier than our check-in time and we were okay with waiting for the start of check-in time. However, we were also curious if we could do early check-in, and when we asked for availability, the staff working at that moment first showed horrific emotions as if we asked for something impossible, and then they started mumbling in their own native language. Whenever we were trying to have a conversation with them, they always cut us off and spoke too fast as if they have no time and they have to catch a train. After some time when they found a room for us to check-in early, they acted as they are doing a favour on us. All in all it was a very bad experience and it ruined our excitement to explore Manchester."