"We came late. Woman at desk was new, but was doing a great job of handling multiple customers with small issues. She accidentally double charged us, but didn't want to delay us getting rest, so went ahead and gave us our key and promised she would have the situation handled by the time I came back to checkout in the morning. The place is older and not very "pretty", but I was impressed with the cleanliness and with the customer service. I came back in the morning and the Manager was on site and confirmed he had already removed the extra charge. We did not have time to stay for breakfast and cannot review that portion. All I really care about is that the place was clean and no noticeable bugs and that their customer service was excellent."