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Reviews of Hotel Santafe Suite

2.5 out of 5
Hotel Santafe Suite
Santafe, Bogotá, Bogota

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and very friendly staff. Great security. They let me choose my room. How nice is that!? Close to all the action in Santa Fe and central Bogota. Close to the National Museum and plaza de Bolivar. Tinted windows were pretty cool on the third floor for people watching outside. Literally steps from anything you could want in a "tolerance zone" - Great bars, casinos and clubs nearby. Good food choices as well closeby. Great value for the price. It's not the Ritz but so what?...you stay for the location not the hotel. Highly recommend!
Stayed 3 nights in Mar 2024

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Seedy, dirty, rough area nice staff
Super sketchy area with suspicious characters right outside the locked door on the hotel. Dirty stained towels, dingy sheets, no window in room and low privacy. Didn't test the shower. Biggest downside is no toilet seat?! What?! Just the metal rim?! REDICULOUS. At least there is wifi in the lobby and water/drinks to buy. Staff was super nice. Prostitutes everywhere outside. Know what you're getting into...
Stayed 1 night in Nov 2023

6/10 Okay

Christian

Liked: Staff & service
Disliked: Amenities
You usually get what you pay for but not here. The other reviews are true. Complete photo shop pics. I got the kitchenette room and the stove didn't work. A bunch of gas comes out that immediately fills room with gas smell but would not ignite; thank god actually as I felt the whole room would light up and get engulfed in flames. The refrigerator works at least but dirty. I had to wipe down handles so I didn't feel dirt when opening and closing door. Bathroom looked clean but I wiped the toilet and a bunch of dirt was cleaned off. Speaking of toilet, there is no seat so you can either sit on porcelain (which you have to clean or wipe yourself) or squat to go #2. Hot water does come out immediately which impressed me but no shower head so just stream of water. I got 2 beds and both were uncomfortable. One was too stiff and the other was short and out of shape. The area where hotel is, is right on the edge of the red light district so you're not in the best or safest environment. If this is your thing, you'll feel at home. If not, you won't feel safe in the area at night.
Stayed 4 nights in Feb 2023

8/10 Good

Marc-Andre

Liked: Cleanliness, staff & service
Very central and conveniently situated. Room was cleaned daily. I wish the toilet had a seat but it had hot water ! Very basic room but undoubtedly a very good value considering cost, staff, location. I do recommend!
Stayed 3 nights in Apr 2022

2/10 Terrible

MASAKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, secure, and the staff is fine. It took a bit of time and effort to get things fixed. But, all was fine.
Stayed 7 nights in Jan 2022

10/10 Excellent

MUHAMMAD

Stayed 4 nights in Nov 2021

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Erney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Roberto

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Hotel barato pero en zona muy riesgosa
Pues la doña es demasiada fea Es una zona de alto riesgo afortunadamente todo bien pero no es un lugar el cual yo regresaría por la ubicación
Stayed 1 night in Apr 2022

2/10 Terrible

CARLOS ALBERTO

Disliked: Staff & service
Decepcionante y deplorable
Es una zona híper peligrosa, llena de prostitutas, travestis y malandros. El hotel dentro tiene gente indeseable como huéspedes, de mal hablar, de gritar y poner música en las habitaciones, a todo volumen a las 6:30 am, en cuanto a las recepcionistas son muy decentes y muy atentas. El WC tenía rota la manilla de bajarla rota y remendada, tuve que rearmarla. El jabón que ponen en la habitación es mínimo, tamaño micro y de la más baja calidad; las toallas de baño igualmente de las peores. Lo único rescatable de este establecimiento son las recepcionistas, muy atentas, dedicadas y amables.
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

Luan

Liked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel avec un accueil sympatique
Bon hôtel
Stayed 10 nights in Nov 2021

8/10 Good

Carlos

Stayed 1 night in Dec 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

ESTEBAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness
Se recibe por lo que se paga, pero en general bien
Se recibe por lo que se paga, buen servicio, aunque hubo un pequeño inconveniente con la llave de la ducha ya que le faltaba perilla del agua fría y me quemé un poco mientras intentaba abrirla con mis manos
Stayed 1 night in Oct 2021

6/10 Okay

Jorge ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021