Travelers relax with spa treatments and poolside lounging at this well-positioned hotel, then venture out to explore the area via the convenient airport shuttle
Hotel Royal Palace, in a central shopping area, offers a practical escape. Guests rejuvenate with spa services like manicures and massages. Families enjoy the playground and seasonal outdoor pool. The property also features a hair salon and valued dry cleaning/laundry services.
Reviews
6.86.8 out of 10
Popular amenities
Pool
Free airport shuttle
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is Rp1.161.822
Rp1.161.822
Rp1.479.685 total
includes taxes & fees
28 May - 29 May
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This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 5.34 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: from approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Frequently asked questions
Does Hotel Royal Palace have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
How much does it cost to stay at Hotel Royal Palace?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Royal Palace on 28 May 2026 start from Rp1.161.822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Royal Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Royal Palace?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Royal Palace?
Check-in begins at noon.
What time is check-out at Hotel Royal Palace?
Checkout is at noon.
Does Hotel Royal Palace provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Hotel Royal Palace located?
Located in the historical district, this family-friendly hotel is within 6 mi (10 km) of La Nouvelle Liberte, Douala Maritime Museum, and Eko Market. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
5.0
Location
6.2
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
10 - Excellent
4
Rating 8 - Good. 5 out of 18 reviews
8 - Good
5
Rating 6 - Okay. 5 out of 18 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 18 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 18 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Michael
27 Feb 2025
Great comfortable hotel. Very friendly. Great food
Property is good but they don’t accept mastercard on payment. Exchange of USD to local currency is limited. Nearby bank with ATM only works for local card. Make sure to have enough money from the airport before traveling.
Made a reservation and paid for it. On arrival I was told I cannot check in because they are fully booked! Why take more reservations if you are out of capacity? I was stranded and felt extorted at the same time. Now to get a refund will take me another week. Worst experience. Customer service too was thé worst. Very impolite, unreceptive and non empathetic. Will never go back!
Emmanuel
Stayed 1 night in Dec 2024
Verified
8/10 Good
Paul
16 Feb 2023
Liked: Cleanliness, amenities
Some staff were very friendly and helpful, others not so.
The room was inadequately prepared - the safe needed repair and the air conditioning control was in Chinese and had a flat battery. During the visit the air conditioning began leaking water and this was not dealt with despite the cleaners seeing it when they cleaned. Eventually we had to change rooms.
Se molestaron por qué se reservo por HOTELES.com, pues vía el evento al que íbamos lo cobraban al doble y por esto nos dieron una habitación con varios problemas, incluso aún cuando reserva era de 2 personas, solo dejaron UNA toalla en habitación, sucio y descuidado el cuarto que nos asignaron
Marco A
Stayed 14 nights in Apr 2024
Verified
6/10 Okay
Ivo
12 Dec 2019
Hotel is very old and has the scars to prove it. It will needs a makeover to bring it back to normalcy. Proximity and ease of transportation to and fro and around town is nice considering the mad traffic in Bonaberi.
This is an awful Hotel even by Cameroonian standards. Nothing worked, several things in the room fell apart, like the tap in the bathroom and shelves fell of the wall (not kidding!). WiFi didn't work, dreadful breakfast and rude and dizzy-headed staff. Didn't accept the Hotels.com booking, had to spend 2 hours fighting with the Manager not to have to pay cash. There are better hotels in Douala, stay clear if this one.
Mattias
Verified
2/10 Terrible
In transit
2 Oct 2016
Disliked: Staff & service, room comfort
Too Far from the airport
From the beginning they didn't pick me up in the airport, I called them to the Phone was in the reservation in Expedia and the numbers was wrong I had to take a taxi and pay almost 18 USD and the route was traffic jump for almost one hour because the route is under construction. They didn't gave back what I paid for the taxi, the room was not excellent for the price I paid, Really was too far from the airport I don't recommend this hotel when you have to travel because you can lost your flight.
Was very pleasantly surprised by the quality and how clean this hotel was. The service was good and they have an elevator and a very good restaurant that offered a good selection of food.
Wendy
Verified
6/10 Okay
Asle
9 Jun 2014
OK !
Hôtel un peu loin du centre ville mais au calme et pratique pour partir à Limbé