Borneo hotel guide. Best Western hotel in Borneo, Asia

"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"

"Great location and friendly staff "

"The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends. "

"The hotel is in a beautiful setting. On arrival James and Felix gave us a lovely welcome & explained where everything could be found, we received a room upgrade with a sea view & balcony as they are completing works / upgrades to the restaurant & rooms. The works took place from 8am onwards, it didn't effect us. Its great to see the money being invested. Our upgraded room was beautiful with a wonderful sea view. The food in the restaurants was of a very high standard, the same for the breakfast. All the staff are an absolute credit to the hotel, the staff on reception, restaurant (evening and breakfast), tthe pool staff, the bar, the cleaners, even the workmen onsite. Very polite and can't do enough for you. Highly recommend, we will definitely be going back in the future. Large list of available day trips and things to do, away from the hotel and plenty to do at the hotel, water sports etc, highly recommend the spa, we had a massage which was amazing. Large list of treatments, all very reasonably priced. Thank you to everyone at the hotel that made our honeymoon & holiday so special. "

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."

"Room was ok, clean , employees are very nice The restaurant is terrible The food I ordered was not fit to eat The steak only had 3 bites that I could eat It was almost all fat. The salad was not fresh And was very small. The hamburger from the previous night was extra terrible. I do not think it was real meat and looked like a child made it. No let us, not tomatoes, no onions. And the wrong kind of cheese I sent in laundry it came back dirtier that when I sent it in"

"The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk."

"The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window."

"Nice place, and friendly staff."