Search Hotels Near Botansicher Garten - Japan Garten, Augsburg

"We arrived at 11.0pm and the front door was closed and no staff available. The email that showed us how to get into the hotel and locate our room did not arrive until the following morning. We stayed 4 nights and the room was not refreshed at all during our stay. Whilst I understand that hoteliers need to control costs and I fully understand it is not necessary to clean or service a room every day, making sure that the rooms have enough dry towels, tea or coffee and bins are emptied must be the very least required "

"Very convenient "

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "

"Clean but water didnt work for one day"

"Good"

"Just what I needed for an over-night in Augsburg: location that was walkable from the station and city centre; pleasant reception team; option to store my luggage when arriving early doors; and the most comfortable bed of this Bavarian trip."

"Room was okay, small and odd for long stay. Staff not friendly. Fire alarm went off in middle of night. Location was excellent next to train station, but rather noisy. "

"Tired hotel with no curtain in my room and far too hot although the radiator was switched off. The shower head would not hold up and the bed was very soft - ok for some people I know, but not me. There was no breakfast other than coffee and worst of all there is only a small time with any staff. That’s no help if you’re facing a keypad to get in. The telephone number to a sister hotel cuts off if you select the English option and if you take the German option they are not exactly helpful - I am still waiting for a call back that was promised in five minutes! "

"Got a very quite room "