2/10 Sangat Buruk
Ryan
Bepergian dalam rombongan
22 Jul 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We’re usually big fans of La Quinta and seek them out when we travel, but this location was incredibly disappointing.
During our overnight stay, the public restroom near the front desk was never cleaned — the smell was awful and the trash was overflowing with tampon wrappers and other waste. Every trash can we saw, both inside and outside the hotel, was full and clearly hadn’t been emptied in a while.
Breakfast was equally frustrating. By 7 :30 AM (breakfast was supposed to be provided until 9), all the eggs were gone, and staff said there wouldn’t be any more. The potatoes were undercooked, and a random container of gravy was just sitting out for biscuits and gravy. A staff member was serving herself, dropped the container of gravy , and then casually put it back on the counter for others to dish from — completely unsanitary. Spilled juice had been tracked through the lobby into the elevator and was left untouched the entire morning. Water was never filled, cereal all over the place, complete chaos in the breakfast area.
What made it worse was seeing multiple staff members just sitting around while the hotel was clearly in need of attention.
To top it off, when we arrived, our room was unlocked and had used contact lenses still in the sink and no towels. When we first got there they said they would be bringing them to us later on that day, we had to seek them out the next morning.
We were really disappointed by the lack of cleanliness, professionalism, and basic hospit
Ryan
Menginap 1 malam pada bulan Juli 2025