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"Loved staying here"

"My second visit was not a patch on the first. Different room and floor. This room was very tired. The TV was a lot smaller and the wifi was not good or fast enough to stream anything so I had to tether. I was above a road this time as well, which meant road and city centre noise. Couple with the youths (non guests by the look of it) marauding around the corridors late in the evening, this stay felt dirty and unsafe! It's still a good price and the EV charging is a huge draw, but I would like to actually feel safe and clean in my room. I had a look in the morning and cannot see any CCTV cameras on the stairways or hotel corridors, so I guess they could go unnoticed. "

"Competent friendly staff"

"Perfect hotel for visiting Harrogate Right in the centre and has parking on first come first served for £15 per night Excellent hotel restaurant for evening meal Included breakfast was a lovely hot buffet to set you up for the day"

"Good"

"I loved my stay at the Norton Grange from start to finish. Every member of staff was so friendly and welcoming and nothing was too much trouble for them. My Privilege Room was lovely, spotlessly clean and with pristine bed linen and towels. I loved the little touches like the Nespresso machine, stocked minibar fridge and a really nice selection of teas and coffee with biscuits! There was also a gorgeous bathrobe and slippers. The bathroom was beautiful, again spotlessly clean and with thoughtful high-quality amenities and toiletries along with lovely huge bath towels. I ate dinner in the restaurant and my meal was delicious, freshly cooked and served very quickly, again by absolutely delightful staff. Breakfast was absolutely stunning with the most amazing selection of delicious food including the best locally produced sausages I have ever tasted. After breakfast I used the spa. It was wonderful. I used the thermal pools and the aroma steam room and I loved them. The pools were amazing, especially the one that is open to the outside where you can look out over the grass and trees and watch the squirrels playing. Everything was just lovely and the cherry on the cake was seeing a beautiful deer in the meadow next to the hotel as I went out to my car to set off home. Absolutely wonderful and I can’t wait to visit again in a few weeks. Thank you to everyone who made it such a lovely experience."

"Fantastic staff. Loved the room"

"Our stay was absolutely fine, and the hotel has an excellent location for the city centre. I would especially like to praise Dinesh Kapila, who helped me with arranging the parking and changing rooms. He was extremely kind, helpful, and professional throughout our stay. Thank you for the great service!"

"Clean room and comfortable bed. All staff were lovely especially the lady who checked us in at reception. She was very friendly and helpful. "