Hotel dekat Bridlesmith Gate

"Housekeeping was excellent, with a great location. Quiet. "

"Upgrade the room tv"

"I booked hotel on the same day of the stay. It turns out a form must be filled in and completed prior to being allowed in just the hotel reception. Upon finding this detail out as I arrived at the hotel, it was quite the disappointing experience that cannot be matched by having an on site host. Once the information was submitted, followed by a secondary transaction of a significant sum in the reception to act as damage waiver, we were finally granted access to our room. Room was nice but for...

"Myself and my dog loved the hotel and the staff."

"All round excellent services, room was clean, neat and spacious"

"Breakfast was good."

"Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury."

"Clean and spacious room Breakfast was good with options for everyone We didn't enjoyed the pool but looked amazing "

"Lovelly breakfast"

"We were in the rooftop attic room. Pro - hotel is in a very good location, convenient for exploring the town easily. The bathtub and shower were fantastic, great water pressure and temperature. The room itself was clean on arrival. Con - the white furniture and bed headboard are quite stained and filthy looking. The hotel owner needs to get it professionally cleaned or replaced. One of our lamps didn’t work, the towel rack was broken and wouldn’t heat up. Room needs some upkeep, definitely...

"Prime area, and the staff is realy great"

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"Room was clean but had a very strange smell to it"

"There was a problem with the room being the shower attachment then the noisy radiator. The duty staff quickly attended and moved and upgraded me to a much more comfortable room. Thank you"

"Stayed here 10 years ago but not at same level. Evening meal good, breakfast average."

"Convenient location just next to tram station and near shopping centre. Originally booked wrong room type, but staff was very helpful changing to a family room for us which is much appreciated."

"Nice hotel, the staff really make all friendly and knowledgeable. All staff when you walk by speak to and are very genuine in wanting to help. This is something that sadly is very rare."

"The only problem we had with the room was it was freezing! It was warmer out in the hall "

"Check-in - painfully Slow... Insisted on charging a £50 "deposit" at check-in that wasn't mentioned at the time of booking, then after reluctantly paying by card and SEEING THE GREEN TICK AND APPROVAL CONFIRMATION on the terminal screen, the receptionist claimed it hadn't been successful, and I'd need to pay it again (which I refused to do). In the one small lift, the button for the Ground Floor was taped over with the message "Not Workig" (sic) meaning the only way to get back to the ground...