Resor & Hotel dengan Spa di Bromsgrove

"Cabin on the water was lovely & the balcony a great feature although needed an umbrella & seat cushions. Unfortunately the bar & terrace area was taken over by a golf presentation so a little disappointing as very limited free seating & early closing for bar & food provision. Huge stain on the bedroom carpet, bathroom door hard to close & a very noisy toilet seat! Plenty of parking & a quiet night’s sleep. It was close to our planned event but wouldn’t stay again."

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"I was very disappointed with my stay. The air conditioning in my hotel room was not working, making the room extremely uncomfortable. I sent a message to report the issue, but although it was delivered, it was never acknowledged or responded to. Earlier that evening, I also informed the receptionist about the problem. I was simply told that there was no maintenance staff available, and no alternative solution or assistance was offered. While there was a fan in the room, it was only blowing hot...

"Wonderful stay . Spa was fab and the breakfast incredible"