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Reviews of The Originals City, Le Cottage Hôtel

2 out of 5
The Originals City, Le Cottage Hôtel
292, Avenue de la Libération, Bruay-la-Buissiere, Pas-de-calais

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 120 reviews" "
Rating 8 - Good. 57 out of 120 reviews" "
Rating 6 - Okay. 18 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Martiel

Stayed 2 nights in Dec 2023

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the owner met us and unlocked the front door to reception, not friendly at all, we were told restaurant was available only for breakfast which was too late for us as we were catching a ferry. We were told to always use the back door for access, as front door would be locked, strange for a hotel, but the most annoying thing was the look on her face , she looked at us like we were a piece of dirt from under her shoe, unbelievably rude to say the least. Stay away! Nice area, but not in this place, not even for a night. Room was tiny, dated and not the cleanest, but here attitude is worse than the room. Obviously I will not recommend.
Stayed 1 night in Jun 2023
Response from SL on 17 Jun 2023
Dear SirI am extremely disappointed to see that our establishment did not please you when your derogatory remarks concerning the reception in our establishment I do not see how my staff would treat customers in the way what you say is simply irrelevant .Cordially,The reception.

6/10 Okay

Tony, West Midlands

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Seemed a fair price but property in need of being refurbished and the facility to make tea and coffee in room as none. Simple cont breakfast .
Stayed 1 night in Feb 2020

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d definitely recommend this lovely hotel
Very pleasant hotel, comfortable bed lots hot water and a good breakfast with good fresh croissants and bread, also freshly cooked hot food to order. It’s obvious the owners are really trying to make your stay a memorable one. Very quiet location. We slept well.
Stayed 1 night in Aug 2019
Response from the reception on 30 Aug 2019
Dear Mrs, Thanks a lot for your notice ! We also have a lot of pleasure to welcome you ! Very happy that you enjoyed your stay ! Hope to see you again for a next time ! Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was very pleasant and clean. The hotel was very quite and had plenty of parking. The only downside was that the room had no fan.
Stayed 3 nights in Aug 2019
Response from The reception on 27 Aug 2019
Dear Sir, Thanks a lot for your notice We're happy that you enjoyed your stay ! Regards

8/10 Good

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value,good location
Good value hotel, near to restaurants and shops. Breakfast had fresh bread and good range of food. Will stay there again. Very convenient for motorway and Eurotunnel.
Stayed 1 night in Apr 2019
Response from The reception on 17 Apr 2019
Thanks a lot for your commentatory . We're very happy that you have a pleasant stay . Hope to see you again. Regards,

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from La réception on 13 Jun 2019
Cher Monsieur, Merci pour votre note au plaisir de vous revoir : Cordialement,

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Bathroom was quite tired, bed sprung mattresses, but clean room. Very difficult to find as very tucked away.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JohnM, Australia

Liked: Cleanliness, staff & service
Adequate accommodation.
Typical of regional hotels in France. Room was small but comfortable. Several dining places within 5 minute drive, also supermarkets. Location good for touring the area.

8/10 Good

CH, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find - overnight stop
easy to find - good stop en route from Calais, heading south. English spoken - receptionist v helpful

4/10 Poor

Rufus, UK

Restaurant but no food on a Saturday!
Room and breakfast absolutely fine. There are a number of generic restaurants on a nearby shopping plaza. They will tell you to go in a car but it is easily walkable in 10 minutes. Shame their restaurant wasnt operative on a Saturday evening.

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Great for a rest before or after the Chunnel
About 30 miles inland from Calais on the main toll into Paris. Used it for a rest after a long drive from South West France. Rooms look smart and clean. Easy to find about 4 miles fron the toll road and just off the main village road but set back and quiet. Will definetely be using this hotel again.

6/10 Okay

Tony, Italy

Liked: Cleanliness, room comfort
OK-ish
The hotel is siyuated in Bruay la Bussiere a few minutes drive from the A26.It looks a little disappointing on the outside yet inside the rooms have been done up as have the communal areas .Reception opening times appear random-we got an email to say that reception would be closed and giving us instructions on how to get in,but on our arrival we found the reception open but the restaurant was closed so we were directed to a nearby commercial centre where there was a good variety of eateries.The rooms are not very well sound proofed which means you can hear everything in our case a french couple apparently having a domestic arguement.The staff were ok but were not going to exert themselves. OKish for an overnighter but that is all

8/10 Good

Bill, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities
La Cottage
A chain holiday much like a Holiday Inn in the US. Very ago for a night but not much in the neighborhood. We tried to find a local restaurant but could not. Ate in the hotel and it was okay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel convenient to and from Calais
This was a delightful small and cosy hotel a few miles outside Bethune, which is about 40 minutes drive from Calais. An ideal overnight stop. We had a clean and comfortable double room with ensuite. The resturant was small with friendly staff. . The menu was small, but with an adequate variety of choice. Wines a reasonable price and taste. The food itself was extremely good and the portions more than adequate. Overall surprisingly good value for the price. We will use it again.

8/10 Good

Malcolm Paramore, Guildford United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel with good food
Good simple hotel in the Arras Area.Food at the hotel was good and reasonably priced.For the less money as an Ibis or the like, this was a much better deal. I would use again.

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stopover
perfect for a quick night stop over en-route.

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil. Personnel disponible et agréable. Chambre cocooning parfaite.
Stayed 1 night in Sep 2023

8/10 Good

Didier

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Humain..
Excellent accueil, renseignements sur la ville ok. Par contre en arrivant j ai pas pensé à reserver une table. Le restaurant était complet..avons eu bonne adresse en ville par l'hôtesse d accueil..
Stayed 1 night in Jun 2023

10/10 Excellent

Arnaud

Stayed 1 night in Apr 2023

8/10 Good

Maryline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et à disposition.
Stayed 1 night in Nov 2022

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaits de notre séjour
Séjour sur 3 jours, Bon acceuil, chambre agréable et calme, Petit-déjeuner très copieux avec viennoiseries excellentes, 1 repas du soir copieux , dans un décor cosy style anglais. Personnel et gérant à l'écoute du client. Etablissement à recommander.
Stayed 3 nights in Nov 2022

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from La réception on 31 Oct 2022
Chère MadamenMerci pour votre évaluation ,Au plaisir de vous recevoir lors d'un prochain séjour ! Cdt

10/10 Excellent

Patrick

Stayed 1 night in Sep 2022
Response from Stéphanie on 8 Sep 2022
Cher Monsieur,Merci infiniment pour votre appréciation .Au plaisir de vous recevoir à nouveau ! Cdt,La réception.

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 2 nights in May 2022

4/10 Poor

Corinne

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022
Response from SL on 18 Apr 2022
Chère Madame, Merci pour votre appréciation toutefois nous aurions aimé connaitre les points négatifs que vous avez ressentis lors de votre séjou en vue d'amélioration. Bien Cordialement, La réception.

4/10 Poor

Mickaël

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Chambre trop poussiéreuse ( lampes, plinthes, rideaux...) ménage mal fait. Oreillers inconfortable......literie qui grince. Manque les fruits au petit déjeuner qui serait plus adaptés aux personnes intolerantes au gluten et lait de vache.
Stayed 1 night in Mar 2022
Response from SL on 24 Mar 2022
Cher Monsieur, Sommes désolés que votre séjour se soit mal passé concernant les fruits nous en avons cela est noté sur le tableau au dessus du buffet de petit déjeuner, il fallait nous le demander . Cdt, La réception.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé,facile d'accès
Tout à fait convenable. Mon seul bémol est que la chambre avait été occupée par un fumeur et que l'odeur était vraiment pénible.
Stayed 1 night in Feb 2022
Response from SL on 18 Apr 2022
Merci à vous cher monsieur pour votre commentaire . Malgré tous nos effortrs concernant la cigarette , en effet l'odeur reste persistante et ce malgré les recommandations de ne pas fumer dans les chambres . Cordialement, La réception.

8/10 Good

THERAGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, calme.
Stayed 2 nights in Oct 2021

8/10 Good

Michele

Liked: Staff & service
Stayed 1 night in Sep 2021

4/10 Poor

marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from SL on 25 Aug 2021
Cher Monsieur , Merci pour votre belle note . Au plaisir de vous recevoir . La reception.

2/10 Terrible

E

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité prix pas très loin de notre dame de lorette du memorial canadien de vimy douche un peu petite hotel très propre et calme
Stayed 1 night in Jul 2021
Response from SL on 25 Aug 2021
Chère Madame, Merci pour votre si gentil commentaire ! Au plaisir de vous recevoir , Cdt, La reception

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from SL on 8 Jun 2021
Merci pour votre note .. Au plaisir de vous revoir

8/10 Good

ANNICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend à Lille
Nous avons été bien accueilli. Propreté de l'hôtel et de la chambre Toutes nos félicitations au cuisinier. Nous nous sommes régalés. Nous avons été très bien accueilli
Stayed 2 nights in May 2021

8/10 Good

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from La réception on 15 Feb 2021
Cher Monsieur, Merci pour votre note . Au plaisir de vous revoir . Cdt,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Convenable pour un séjour d'affaire.
Stayed 1 night in Feb 2021
Response from Mme Lammin on 13 Feb 2021
Cher Monsieur ou Madame, Merci pour votre commentaire , Au plaisir de vous recevoir lors d'un prochain séjour . Cdt, La réception.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon hôtel. Les chambres sont petites mais ce n'est pas très grave. Dommage que la couverture soit un peu déchirée sur le haut et que le chauffage soit très léger.
Stayed 1 night in Dec 2020

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympa deco tres belle tres bonne literie tres calme
Stayed 2 nights in Oct 2020

8/10 Good

jean-marc

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pas de problème pour ce séjour Possibilité de restauration et petit déjeuner
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

JF

Business traveller
Stayed 1 night in Jul 2020
Response from Mme Lammin on 5 Aug 2020
Cher Monsieur, Merci pour votre note . Cdt, La réception.

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'y reviendrai
Chambre confortable Personnel agréable Petit dej délicieux
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Goed hotel reeds meerdere malen bezocht ,zeker voor herhaling vatbaar
Stayed 1 night in Mar 2020

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable
Stayed 1 night in Jan 2020
Response from La réception. on 6 Feb 2020
Chère Madame, Merci beaucoup pour votre note qui fera plaisir à toute notre équipe ! Au plaisir de se revoir , Cdt ,