"We arrived 30 minutes before check in and was told no rooms would be available until check in. (3:00 pm) We were told they were filled up the previous night and weren't able to get a good start on cleaning. A few minutes later someone arrived at the desk and asked of they had rooms ready. He was told no because the cleaning staff was sick and unable to clean fast enough.
The room itself was fair except the pillows were old and worn. The reading lamp bulb was not dead but very dim, making it useless for anyone reading. The TV had no instructions for specific channels and I had to cut it off and back on each time to re-address the information page.
The next morning, there was no coffee ready. The breakfast was scheduled for 6 am but no coffee was available. When we checked out an hour later there was still no coffee."