"The bedroom was great , lovely decor & a very comfortable bed BUT the bathroom was clearly in need of a major refurbishment - it was extremely dated and in poor condition - the shower attachment was in the bath but the tiled side of the bath was so high that I could not get in to have a shower. There were 2 sinks but one only had a dribble of water coming out. The finish on the tiling around the sinks and the boarding behind the toilet seat were clearly suffering from wear and tear. I mentioned this to a receptionist at the end of our 2 night stay who apologised & said the rooms in the hotel are being refurbished working down from the top floors - we were on floor 1. I think the stark contrast between the bedroom & the bathroom should have been mentioned at the start of our stay &, possibly, the hotel should slightly reduce the rates of such rooms that are not yet refurbished. Also, only one of the two lifts were working so there was a lot of time spent waiting for the lift - sometimes because cleaning staff were using it. I mentioned this at reception & the young man said it had been out of order for some time & they were having difficulty getting it fixed. Other than these issues, staff were friendly, the breakfast was excellent & we also enjoyed an excellent evening meal in the restaurant."
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