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"Old property should be updated"

"Great hotel in a good location. Only downside was the onsite restaurant wasn’t serving food despite being listed as open. "

"The room was spacious, clean and very comfortable beds!! A great location for your trip with close access to the subway. I would stay again! "

"Very clean and modern hotel. Staff were excellent as well as the amenities. Loved having a washer and dryer in our room, it made the long trip we had much more comfortable and homey. "

"Room was great. Great space for luggage, bathroom spacious and big shower space. Great loccitane amenities. "

"customer service could be approved upon. I booked the incorrect date in error. They would not move the date nor offer any discount towards correct date, even though i had not used the breakfast credit or checked in at all. A bit of flexibility would have been nice. "

"Good breakfast "

"The room was clean and comfortable. Staff on the ground floor and at check-in were very friendly and helpful, though staff in other areas were only average. A few things to note: Facilities come with quite a lot of rules. The pool requires advance booking, which felt inconvenient while on holiday — I prefer being able to use it whenever I feel like. Entry is also not allowed if you’re wearing room slippers. Breakfast is organised into three entry sessions, which resulted in waiting times and a very busy dining area. Unfortunately, I didn’t enjoy the breakfast experience. A wider fruit selection would have made the breakfast experience better."

"The staff and owners were super nice and willing to help with anything we needed during the stay! The room was spacious and super clean, even with some amenities to welcome you and warm during our cold winter stay. It is a little bit far from the central shopping areas but conveniently it does have stores like Olive Young, Paris Baguette, and McDonalds nearby with a subway station only a 2 minute walk away from the hotel. Would definitely recommend and stay again! "