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"The location is central & the room is great."

"The hotel has a wonderful antique feeling to it from the entrance, the main areas, and the rooms. The single and the duplex rooms were equally spacious which was very appreciated. The staff is also 24/7 and so helpful when checking in and out. There was also complimentary tea time from 2-5 each day my family was there."

"Clean room and friendly staff. Well located in georgetown."

"Our stay at Eastin Hotel Penang was excellent. The hotel provided a comfortable, clean, and quiet environment, and its proximity to Queensbay Mall was very convenient. A special commendation goes to Ms Azura, whose consistent warm welcome and cheerful demeanor significantly enhanced our breakfast experience. The breakfast itself was already among the best we have encountered. Additionally, Dave, the chef at the warm food counter, consistently prepared exceptionally fluffy and moist omelets. Mr. Shakib, a member of the executive lounge service crew, was remarkably attentive. He was the first to proactively inquire if we required any alcoholic beverages or beer, beyond those available at the self-service drink counter. Our housekeeper, Jitender, also deserves recognition. He always greeted us with enthusiasm and diligently ensured that everything was in order throughout our stay. We look forward to returning to Eastin Hotel Penang on our next visit to the area. "

"First impression not good. We arrived at the hotel, 2 porters were standing there, one helped to unload luggage from our Grab, and left them on the ground, not even took them to the lift for us. No courtesy, no words, no strong gesture to make us feel that they wanted to give us a welcoming signal."

"The reception staff n porter personnels are all very friendly n helpful in resolving customers problems whether is small or big. Hotel location is very convenient to attractions, eateries, Chinatown, bus interchange n the free CAT bus services that serve the Georgetown city. "

"Close to malls, tourist attractions, great location for restaurants. Supermarket also close by, plus the usual 7 eleven for necessities. They have coin operated washers and dryers in site, best of all are the staff, such really nice people. Would definitely stay again. Spotlessly clean throughout our suite, nice Bed linen and towels - great experiece"

"Great staff. Clean rooms. Great breakfast selection. "

"Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk. "