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Thanh Mai

3.5 star property
Travelers find relaxation at this family-friendly hotel with a pool, steam room, and two restaurants in the heart of Buon Ma Thuot City

Choose dates to view prices

Thanh Mai Hotel provides a welcoming retreat where guests can unwind by the children's pool or enjoy a sauna session after exploring nearby attractions. The property hosts concerts and live shows, offers high-speed WiFi, and sits conveniently close to the World of Coffee Museum.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp420.843
Rp477.235 total
includes taxes & fees
30 May - 31 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered extended parking fee: VND 50000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 350000.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Thanh Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Thanh Mai?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Thanh Mai on 30 May 2026 start from Rp420.843, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thanh Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Thanh Mai?

Self-parking is free at this property.

What time is check-in at Thanh Mai?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Thanh Mai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Thanh Mai located?

This family-friendly Buon Ma Thuot hotel is located near the airport, within 1 mi (2 km) of World of Coffee Museum and Buon Ma Thuot City Park. Victory Monument and Ako Dhong Village are also within 2 mi (3 km).

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 49 reviews
Rating 8 - Good. 14 out of 49 reviews
Rating 6 - Okay. 4 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Staff super nice and the room very clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Lovely room. Had a comfortable bed, good bathroom and was very clean. The staff were very friendly and made me feel very welcome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff and good food!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Amenities
Great location and very accommodating staff!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good value!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very friendly staff
Stayed 1 night in Feb 2024
Verified

8/10 Good

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. Breakfast is good. Staffs are friendly. Outside is not clean with much trash on the side walk and street.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and modern, service is very good! Our flight arrived early in the morning and they offered to storage our luggages before check-in time. We will stay again.
Verified

8/10 Good

Kim chi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Breakfast had a great Choice and all the staff were very friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing would definitely stay here again.

An absolute gem of a hotel, lovely rooms and very very attentive staff made the stay a lovely experience.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

vinh

Liked: Staff & service, property conditions & facilities
Restroom is so small
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay was perfect.

Great hotel experience! Thank you.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

HAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it right next to the market
Stayed 1 night in Sep 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food choices.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's up with the window in the shower? Poor design. Water gets all over the floor.
Stayed 7 nights in May 2025
Verified

8/10 Good

DO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: First of all, kudos to receptionist Nga for her great recommendations of places to eat and go in town. She was very welcoming and enthusiastic. Room with city view was modern and clean with all necessary amenities. Gym equipment are new and clean. Swimming pool was amazing. Cons: Please take care of peeled paints around the room wall. Safety box should have at least an instruction. Overall highly recommend!
Verified

4/10 Poor

Tin

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad odor smell..
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Hoa-Ly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Tres bon hôtel avec des chambres spacieuses avec balcon (pour les chambres deluxe). Le petit déjeuner dispose de beaucoup plats typiques vietnamiens en buffet, un régal ! Le personnel est très serviable et efficace. Seul bémol la piscine était plutot fraîche, mais cela a le mérite de limiter le nombre de nageurs !
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Staffs are very helpful. Good location and a reasonable price.
Stayed 1 night in Apr 2022
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woukd use hotel again.

Little bit of confusion when checjing in as they didnt expect a child even though we had booked. After that though we coukdnt complain. Room was nice and comfortable. New facilities for pool and sauna were good. Breakfast was simple but quite good and overall for what we paid we were very happy. Staff were very helpful and friendly throughout.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Breakfast was of a good standard Vietnamese style. Laundry bill of 400,000 dong $30 for approx. 1 load of washing was very expensive.
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reasonably attentive and friendly staff. Good laundry and housekeeping. Location is fine. On the negative side, the beds and pillows are old and seemed to have bed bugs or have been laundered in a detergent that irritates the skin. Not sure which. I was also questioned about the lid of the kettle that falls off. It was like that when i checked in. Not a nice way to end one's stay. Inspect your old equipment properly before having guests if you plan to bother them about nickel and dime stuff on the way out.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I had a very convenience to stay this hotel. Very good condition and location.
Stayed 4 nights in Oct 2020
Verified

6/10 Okay

Stephen

Disliked: Staff & service, room comfort

Terrible check in

Could not find my prepaid hotels.com reservation and made me wait soaking wet for 20 minutes and I then had to contact hotels.com
Stayed 1 night in Feb 2020