Hotel Keluarga di Burlington

"The vinyl couch had some dirt that could have been wiped in between guests. Chair cushion seams coming undone. Bathroom could have been fresher looking and less “used” looking. Ceiling had drop tiles that looked dated and not “fresh”. Heavy caulking with spots in it. Shower curtain had mildew discoloration at the bottom and I’m always a stickler for seeing hairs upon arrival. I can’t be the only one who dislikes loose hairs in a hotel room (or anywhere for that matter). It was not dirty, it just...

"The staff were so great. They nice and seemed to genuinely care about the people staying with them. I did not encounter one staff member that was even lukewarm they ALL were great. Even in the middle of they when all you needed was a simple change for a dollar to do your laundry. Speaking of ...the laundry room on my floor the 5th was very clean, not even a cobweb in a ceiling corner. My only critique is the outside little on the side of the building designated for smokers and employee entrance...

"Friendly staff"

"Good"

"Staff was super helpful on anything you asked. Great location, but away from the crowd. Breakfast was good, and the rooms were oh so nice! "

"There was no hotel in that location. It had been closed down years before and even had a different hotel name on the old and outdated sign."

"The staff was friendly. "

"Easy clean and nice "