Hotel Keluarga di Burnaby

"Great Hotel"

"The front desk clerk was great, very accommodating and helpful. He answered all my questions. The room was clean and the beds were comfortable. Breakfast was a bonus and good value. The location was very convenient to out event. Free parking is also a bonus."

"I like that my Kids and I weren’t not worried about security as the Hotel was located at a busy area. The staff were very friendly polite and helpful. They only DEMERIT was that we paid in USD and not in CAD this should not be so since we are in Canada and exchange rate applied to our payment We enjoyed our stay, Thanks A lot."

"The first night we got there we went to the hot tub and we kept seeing either a really big mouse or a rat running across the pool area and along the eating area where the restaurant was. It freaked my girlfriend out that we only used the pool and hot tub twice while we were there because she was too scared to go into it. We have left the hotel messages to call us regarding it and then they have not done anything. We had to pay like $1500 for two nights so we are very disappointed."

"*"

"Hotel is very nice and clean, breakfast was amazing. It’s right in the middle of metro town, everything is so accessible. Parking is available at $20 per night"

"We took a cruise and was waiting for our flight back home to Dallas. Hotel property was swept, but we did see a rat outside the dining room door that leads out toward the main street. Rooms were old carpet and seemed to have a musky smell. Staff was very friendly and helpful and did the best they had."