Hotel dekat Butterfly House

"The parking was the best park of the stay. So my partner and I showed up around 5pm to check into our room ( we booked this room properly about a month a head of time). The front desk women is brand new has no idea what she doing. No problem so the manager comes out and helps. The manager gives a room key and we go up to our room the room was not cleaned at all from the previous guest that was there. So we go back down stairs and tell both of them that the room was not clean at all. They look...

"Clean room and good breakfast. Very quiet and convenient."

"Very clean. If you like good customer service, you will not get it here, in my experience. In fact, an AI Robot will most likely replace front desk staff in the next 5 years, putting them out of a job they really don't like anyway."

"Everything thing here costs a fortune. $5 for a cup of coffee really. The menu reminds me of one of these trendy bars where you go. Then stop at a fast food place because you're still hungry. And spent $40. They gave us 2 bottles of water at check in and in the time I put them down and got my bags half the water leaked all over the desk from both bottles. And the luggage carts are terrible they won't push or turn. It takes two people to use them. When I first entered the room it was so dark I...

"They switched our room to the top floor because there were a lot of (loud) kids there that weekend. Very nice and extremely understanding!"

"I had a great stay at this hotel. location was excellent—close to everything I needed while still being quiet and comfortable. My room was spotless, the common areas were well-maintained, and it was clear that the staff takes pride in keeping the hotel in great condition. The entire experience was smooth and enjoyable. I would definitely stay here again and recommend it to anyone looking for a clean, convenient place to stay."

"It was a inexpensive place to stay for the night conveniently located. Breakfast consisted of a granola bar."

"The property is very conveniently located, close to the Interstate, and with lots of options to eat nearby. The staff is super friendly and helpful, and they have a nice lobby with complimentary tea and coffee service, where you can hang out in the evening. This is where they also serve a good breakfast. Even though the beds and pillows are comfortable, the rooms are very basic and the floors are carpeted, never ideal for hygiene. Worst of all is the bathroom: it is very basic and has a barn...

"Hotel is under major construction and the construction workers have paint and everything all over the floors"

"I booked a smoke free King Room and it smelled like stale cigarettes. I called the front desk and she swear that room was non smoking and got loud with me so I hung up the phone. A few seconds later she calls back and she told me I can move into a new room. Which I did but that room needs maintenance done like the bathtub water goes out slow. However the breakfast is pretty decent. But it’s the same breakfast everyday nothing changes. When you ask staff for stuff they like to get loud with you...

"Staff was and is always very helpful and kind! Alana and Steve are great! Suzie is an amazing housekeeper, our room was very clean! Our stay was great, quiet, and very affordable!! I would highly recommend this hotel to others!! Kelly J"

"First time ever, I have stayed in a room that had two refrigerators and two micro waves, kitchenette and standard room in one."

"The staff was amazing, I was happy to use their soaps and lotion, and breakfast was FANTASTIC. The bed was just so hard."

"Great location and wonderful rooms and service"

"First room had fleas. Second room did not have any bugs (that I saw) but the carpet was heavily stained and ripped in places."

"Staff were very friendly and helpful. The rooms were clean."

"Internet was basically unavailable in our 3rd floor room. Asked the desk clerk about it and was told there were no other complaints. The water in the shower barely came out and took several minutes to heat up. The refrigerator was falling out of the cabinet because of a hole on the bottom. Breakfast did not start until 7:00 AM."

"Room was very clean and comfortable. Breakfast was quite adequate and well stocked. We were very pleased with our stay"

"There are no coffee pots in your room. I'm assuming owner... is not friendly at all. Customer service skills are horrible and not friendly. The only thing good about this place is there a place to rest your head. Spend a little bit more money and get a better hotel with better quality, cleanliness, and staff. All I ever see is one person here so I don't know what "staff" they're asking about. The rooms are disgusting. I literally had to wipe everything down myself and there was still filth...

"My stay was a day shortened by one night. I checked out but it wasn't recorded. I was charged for a night I wasn't there. I also notified the office the night before I would be checking out."