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Hotel El Portal Del Marques

3.5 star property
Guests start their day with a hearty breakfast buffet before trying their luck at the on-site casino - a perfect balance of nourishment and entertainment

Choose dates to view prices

Hotel El Portal Del Marques sits in the city center, offering a blend of elegance and excitement. Travelers enjoy complimentary breakfast each morning, find moments of calm in the garden, and experience the thrill of casino gaming without leaving the property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is Rp1.050.413
Rp1.050.413 total
17 Jun - 18 Jun
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About this property

Hotel El Portal Del Marques

  • Hotel in the city centre
  • At Hotel El Portal Del Marques, you can look forward to a free breakfast buffet, a free return airport shuttle and a casino. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Concierge services, a 24-hour front desk and luggage storage
    • A computer station, smoke-free property and a front desk safe
    • 3 meeting rooms and tour/ticket information
  • Room features
  • All guestrooms at Hotel El Portal Del Marques offer comforts such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 20491823098

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Hotel El Portal Del Marques pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Portal Del Marques?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel El Portal Del Marques on 17 Jun 2026 start from Rp1.050.413, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Portal Del Marques?

There is free parking nearby.

What time is check-in at Hotel El Portal Del Marques?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel El Portal Del Marques?

Checkout is at noon.

Does Hotel El Portal Del Marques provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 4:00 PM on request.

Where is Hotel El Portal Del Marques located?

Located in the heart of Cajamarca, this hotel is within a 5-minute walk of Cajamarca Cathedral, Cajamarca Plaza de Armas and Iglesia de San Francisco. Ransom Room and San Francisco Church are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, hot showers, helpful reception, great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and polite. Room was comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice central hotel, excellent kitchen and great personal.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Rooms were clean, staff super friendly and helpful and the location was perfect for exploring. The breakfast was a bonus and included local delicacies. Will be back!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, quiet, friendly, clean, and delicious.

Great location! Very clean and friendly! Quiet too!!Great service too! The attached restaurant was excellent too. Included breakfast. Very affordable also. You will not regret booking here!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience with awesome people

It’s was amazing experience in the hotel with kind people who were very friendly and helpful, I couldn’t wait to go back again
Stayed 3 nights in Feb 2025
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property and staff was amazing. We also eat lunch at the restaurant. The food was delicious.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there after 25 years, celebrating our 25 anniversary ❤️ Thank you for the excellent service and amazing hospitality. Mario, Jerson and Natalia are super with customer services 😉
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
my recent stay at your hotel in Cajamarca. This was our first time visiting this beautiful city, and our time at your establishment truly enhanced our trip. From the very beginning, your team went above and beyond to accommodate our needs, ensuring that a room was available upon our arrival. This thoughtful attention to detail made a significant difference, allowing us to settle in comfortably without any delay or inconvenience. Throughout our stay, every member of the staff was incredibly friendly and helpful. Their warmth and professionalism created a welcoming atmosphere that made our visit all the more enjoyable. We felt genuinely cared for, and it was clear that hospitality is a priority for your entire team. For me, this experience was certainly one of the finest examples of hospitality I have encountered. It left a lasting impression, and I am grateful for the effort and dedication demonstrated by your staff. I will not hesitate to recommend your hotel to friends and family, and I look forward to returning on future visits to Cajamarca.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, very efficient and convenient laundry services. Limited selection but good breakfast. Nice to have restaurant below and room service. Music plays late into the night and can be disturbing for light sleepers. A little more attention to detail required for cleaning, noted debris under the beds.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, bright, our bellman very friendly. Most of the time fine. Little things: In the restaurant the food was great, but the service of the waiters should improve. Our room was spacious although with several uneven floors. cámara Niceness: ¡There is a hair dryer!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Our stay at the hotel was good, with nice breakfasts and the staff in the dining, reception and porters were friendly and helpful. However, it got spoiled in the last night of our stay when my sister discovered that money was taken out from her carry bag. We reported the missing cash to the reception of the hotel and next day management contacted the cleaning ladies who denied taking the money. Although, we recognized we should have used the safe to put the money in , we think the hotel has a duty of care towards its clients and not one has the right to look over private belongings and take something, in this case, money that don't belong to them. The hotel concluded that during its 27 years of operation never experienced a case like this and backed up its staff. We, as guests, felt disappointed as we are completely sure the money was taken from the carry bag and the hotel didn't show any consideration towards our situation, just a simple apology for the trouble we experienced. Practically, we felt that they were indirectly saying we were lying as they were backing up their staff and not its guests and this is no correct as we believe management should look after its staff but also after its guests.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpfull and accomodating. Nice beedrooms with comfy beds
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience and want to come back to Cajamarca to stay here
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maribel Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to near amenities.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, rooms were clean. The breakfast area was amazing, delicious food and friendly and kind staff helping around. The front guest staff outstanding! I recommend this hotel
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel well worth visiting

Unlike a large chain hotel it prioritizes it's own unique style. When you enter the hotel it has an open courtyard with rooms that surround this courtyard and a small well looked after tiny garden
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm pleased with all
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The male host at the front desk was very kind and welcoming. However the two ladies could pay a bit more attention to how they react facially. The room was comfortable and clean but the bathroom had a strong sulfur smell (rotten eggs) that stunk up the entire room.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Ricardo

Liked: Cleanliness, amenities
Todo muy bien, buena atención , muy recomendable
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Stayed 1 night in Nov 2025
Verified

8/10 Good

Yuji

Liked: Cleanliness, property conditions & facilities
部屋が清潔
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Excesivo ruido del bar en las habitaciones.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena experiencia

La atención y el servicio muy bueno, el personal bastante amable y con disposición de ayuda
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oromo

Atendimento no local excelente, traslado para aeroporto em van nova do hotel, gratuita! Surpreenderam quando sai antes do café da manhã entregando-me um pacote com lanche para a viagem!
Stayed 2 nights in Sep 2023