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Hotel Casa Santa Monica Norte

3.0 star property
Escape to serenity near Cali Tower’s vibrant energy. Bask in tranquility at this haven where culture meets convenience.

Choose dates to view prices

Near the iconic Cali Tower, Hotel Casa Santa Monica Norte offers a tranquil retreat with full breakfast and an on-site restaurant, El Patio. Unwind in the garden or explore nearby La Ermita Church while staying connected with free WiFi and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Hotel Casa Santa Monica Norte

  • Hotel near La Ermita Church
  • Located close to Pacific Mall and Chipichape Shopping Center, Hotel Casa Santa Monica Norte provides free full breakfast, a terrace and a garden. The on-site restaurant, El Patio, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a ballroom and wedding services
    • A front desk safe, a reception hall and a water dispenser
  • Room features
  • All guest rooms at Hotel Casa Santa Monica Norte feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and minibars.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 6 AM - 10 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of COP 67100 per pet, per night

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for COP 67000.0 per stay.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 90000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 67100 per pet, per night
  • Rollaway bed fee: COP 67000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Casa Santa Monica Norte pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 67100 per pet, per night.

How much is parking at Hotel Casa Santa Monica Norte?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Santa Monica Norte?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Santa Monica Norte?

Checkout is at 1 PM.

Does Hotel Casa Santa Monica Norte provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per vehicle applies.

Where is Hotel Casa Santa Monica Norte located?

Located in Santa Mónica, this hotel is within 1 mi (2 km) of Pacific Mall, La Ermita Church and Chipichape Shopping Center. Cali Zoo and Pacific Valley Events Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
My second time staying here and it’s always a nice experience. Clean rooms, friendly staff, great location. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff Highly recommend
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joseph Marijan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful small and super clean property with a very friendly and accommodating staff and super fast internet. I will definitely be staying here again.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Fridda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at this property. Upon arrival the security at the locked gate (not hotel type) told me they did not have a reservation for me and in order to stay I would need to pay in cash. Also no parking on premises and they cannot guarantee the cars on the street as their have been a few robberies lately.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

WILLIAM EDUARDO

Liked: Cleanliness, staff & service, amenities
Excelente sitio. Cómodo, espacioso, tranquilo y seguro . Recomendado 100%
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion, excelente servicio durante mi estancia, gracias
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel=We stayed only for a couple of hours - friendly staff on site. We arrived late from partying and security was able to open door for us.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good location it is a hard address to find.
Stayed 3 nights in Nov 2020
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Very clean and quiet. Staff were very helpful snd friendly.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Cindy Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, un hotel muy acogedor
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. They made sure that we were very well taken care of and that we were always safe.
Stayed 8 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La seguridad, la limpieza impecable, muy aseado muy cómodo
Stayed 9 nights in May 2019
Verified

8/10 Good

SassanM

Liked: Cleanliness, staff & service, room comfort

Casa santa monica

Clean & nice. Hard to find. No remotes for either AC or TV. Had to ask. Good price. Good neighborhood
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No elevator. Great location and walkable. At night be aware of surroundings, if possible do it by Taxi.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad, tranquilidad

Myu bien, buena ubicacion para mi necesidad ya que era de trabajo
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel was very good. Actually better than we expected. Worth the price.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hidden Gem

My overall stay was excellent, The Casa Santa Monica is a hidden gem, and I plan to stay again when in Cali.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant. T he staff was very helpful.
Stayed 3 nights in Apr 2018
Verified

10/10 Excellent

RAMIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

testimonio de mi estadia

El servicio fue excelente , el personal muy amable, el área es muy tranquilo para descansar,el desayuno super variado,muy fresco ,las habitaciones son muy amplias,un hotel muy amigo del medio ambiente.servicio de restaurante muy sabroso y variado
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost nice

The hotel is a nice place to stay and is located in a very calm zone, but the specific price was not the one the same showed when I did the reservation, so I had to paid more money than I was expected. I suggest that they include taxes on the reservation so everyone can have a precise estimation of the amount of money they will pay.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel.

Agradable para descansar. Aunque se encuentra en una buena zona esta alejado de restaurantes y sitios de esparcimiento
Verified

4/10 Poor

antoine

Liked: Cleanliness, property conditions & facilities, room comfort

Accueille reception un peu froide

Bien
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien