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Hotel El Encanto de Carmen

3.0 star property
Travelers sip coffee in the lobby while enjoying garden views, take refreshing dips in the outdoor pool, and order local meal delivery service

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Hotel El Encanto de Carmen offers a peaceful suburban retreat where guests start their day with continental breakfast. The property features garden views, an outdoor pool, and a convenient bar/deli for snacks. In-room WiFi keeps everyone connected throughout their stay.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room

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About this property

Hotel El Encanto de Carmen

  • Hotel in the suburbs
  • Free continental breakfast, a garden and laundry facilities are just a few of the amenities provided at Hotel El Encanto de Carmen. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • A nature reserve, tour/ticket information and outdoor furniture
    • Local meal delivery service and coffee/tea in reception
  • Room features
  • All guest rooms at Hotel El Encanto de Carmen have thoughtful touches, such as furnished patios, as well as amenities, such as free WiFi and kitchen islands.
  • Extra amenities include:
    • Select Comfort beds and down duvets
    • Bathrooms with rainfall showers
    • Private gardens, full-sized fridge/freezers and ovens

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Policies

Check-in

Check in from 9:00 AM to midnight and 3:00 PM to midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel El Encanto de Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Encanto de Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Encanto de Carmen?

Self-parking is free at this property.

What time is check-in at Hotel El Encanto de Carmen?

Check-in is from 9:00 AM to midnight, and from 3:00 PM to midnight. Late check-in is available during limited hours.

What time is check-out at Hotel El Encanto de Carmen?

Checkout is at 2:00 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel El Encanto de Carmen located?

Situated in the suburbs, this hotel is within 12 miles (20 km) of Parque de Azucar, Palmira Unicentro Shopping Mall and Fenix Air Museum. Parque Bolivar is 11.6 mi (18.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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