Search Pet-Friendly Hotels in Camins al Grau

"Factory hotel with plethora of rooms that reception plays Russian roulette with- room sizes are not as advertised, and are like legos- one room was a loft style with the bathroom on the ground floor, one room was the size of a double bed with a small bathroom that the door hit the toilet. Property manager is rough to say the least- passive aggressive and not hospitable to offer appropriate assistance- not all guests want compensation- just a simple apology would suffice and actually reading messages appropriately- “Susanna” assumed I said her reception was unfriendly when I wrote the opposite in fact, must have been passed down to reception as “unfriendly” because the day after they were definitely cold and unfriendly. The price doesn’t justify a “three star” hotel. AC worked- so that’s one positive, they accommodated for necessary amenities which was a positive, cleaning is lacking (don’t just do surface areas, bacteria lives behind objects and under beds). Parking is a lot in the back and spaces are “European tight”. Reception area has toilets with a high sewer smell and for two days they didn’t replace soap so…..pool requires a cap and other which you BUY from the front desk. No amenities in room other than a fridge that may or may not work (no kettle, standard cheap espresso machine is at reception and costs 1euro, any 3 star hotel would have this in the room). I would say- be hospitable and grateful to your guests instead of assuming your the only option in town!"