Dear Georgina,Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience during your stay at our hotel. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service and memorable experiences for all our guests.We also deeply appreciate your concern for the safety and well-being of our staff. Rest assured, we take these matters very seriously, and your comments have been duly noted. Our team is dedicated to maintaining a safe and welcoming environment for both our guests and employees.We look forward to welcoming you back soon!Warm regards, Front Desk Team

Dear Andrea,Thank you for your positive feedback and for rating your experience with us 5 out of 5! We're delighted to hear that you found your room clean and comfortable, and that your check-in and check-out processes were smooth. It's great to know that you enjoyed the breakfast options available to you. We're committed to ensuring that each stay is exceptional, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best regards,

Dear Karol,Thank you for your positive feedback regarding our hotel's central location. We're glad to hear that you found it convenient. We understand that parking availability can sometimes be a challenge in busy times, and we apologize for any inconvenience this may have caused you. We're continuously exploring ways to improve our parking options for our guests. We're committed to making sure your time with us is as pleasant as it can be. Thank you for choosing to stay with us. Best regards,

Dear Vernon & Sharron,Thank you so much for your kind words and perfect rating! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back soon for another exceptional stay. Safe travels!Best regards,Front Desk Team

Dear Chantel, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay. It is our priority to ensure all guests have a comfortable and pleasant experience, and we are sorry to hear that we fell short in your case.Our housekeeping team has been alerted to address these concerns to avoid them from happening again. With regards to the curtains, we are aware of this situation; however, due to logistic problems, the delivery of new sheer curtains has been delayed.We value your feedback as it helps us improve. Thank you again for bringing these matters to our attention.Regards,Front Desk Team

Dear Cyndi,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re thrilled to hear that you enjoyed our convenient location and found it ideal for exploring the main shopping street and nearby attractions, including the Quadra ferry. We appreciate your observations about our building and understand that it is showing some signs of wear. Please know that we are continuously working on improvements to enhance our guests' experience while maintaining the charm of our property. Additionally, we're glad you enjoyed the breakfast and found our staff pleasant. We pride ourselves on providing friendly and attentive service, so it’s wonderful to hear that reflected in your experience.Lastly, we apologize for the inconvenience caused by the long walk to the elevator, especially for guests with mobility issues. Your feedback is valuable, and we will consider it as we plan future enhancements to our facilities.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,

Dear Cynthia,Thank you so much for taking the time to share your feedback and for the fantastic 5-star review! We're thrilled to hear that overall you had a great experience during your stay with us.While we're delighted that you enjoyed your time at our hotel, we're sorry to hear about the housekeeping concerns you encountered. Please accept our sincerest apologies for any inconvenience this may have caused. Rest assured, your feedback has been shared with our housekeeping team, and we are taking steps to address the issues you've mentioned.We truly value your input as it helps us improve and provide even better service to our guests. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.Warm regards,Front Desk Team

Dear Geraldine,It appears that you had an exceptional time during your stay with us. We extend our heartfelt gratitude for your outstanding review. The entire team was elated upon receiving and sharing it with them. We eagerly anticipate the opportunity to welcome you back during one of your future trips to Campbell River. Thank you once again, and may your day be filled with greatness! Best regards, Front Desk Team

Dear Stephen,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our property clean. Cleanliness is a top priority for us, and we’re glad it met your expectations. We appreciate your candid comments about the age of our property. We strive to provide a comfortable and well-maintained environment for all our guests, and your feedback helps us continue to improve.Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future.Best regards,

Dear Tiffany,Thank you for taking the time to share your experience with us, and for choosing to stay at our hotel. We're thrilled to hear that you had an enjoyable visit overall.We appreciate your feedback regarding the absence of air conditioning in the room. While we're delighted that you were satisfied with other aspects of your stay, we understand the importance of climate control for our guests' comfort, especially warmer seasons is fast-approaching. Please accept our apologies for any inconvenience this may have caused.Your feedback is invaluable to us, and we will certainly take your comments into consideration as we strive to enhance our accommodations and facilities. We hope that despite this issue, you were still able to relax and enjoy your time with us.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with an even more comfortable stay.Warm regards,Front Desk Team

Dear Deborah,Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear that overall, you had a positive experience during your time at our hotel.However, we noticed that your rating was 4 out of 5, and we're keen to understand how we could have made your stay even better. Your satisfaction is incredibly important to us, so if there are any specific areas where we fell short or could improve, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and ensure that each guest has a memorable stay.We appreciate your support and hope to have the opportunity to welcome you back in the future.Warm regards,Front Desk Team

Dear Renato,Thank you so much for your kind words and for rating us 5/5! We're thrilled to hear that you found our staff to be friendly. It's our priority to ensure that every guest feels welcomed and well taken care of during their stay. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back soon! Best Regards,

Dear Janet, Thank you for sharing your feedback with us and for giving us a rating of 5/5! We're delighted to hear that you enjoyed the view from your room. However, we apologize for any inconvenience caused by the bathroom fan not working properly during your stay. We'll make sure to address this issue promptly to ensure that it's resolved for future guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future!Best Regards,

Dear Alan,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Front Desk Team

Dear Robin,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us. It's always a pleasure to know that our efforts to provide exceptional service and a comfortable environment are appreciated.Your feedback motivates our team to continue delivering outstanding experiences for all our guests. We look forward to welcoming you back soon and ensuring your next visit is just as memorable.Warm regards,Front Desk Team

Dear Ilse, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a pleasant experience during your recent visit.We look forward to welcoming you back on your next trip to Campbell River. Please don't hesitate to reach out if there's anything we can do to make your future stays even more enjoyable.Warm regards, Front Desk Team

Dear Fern, Thank you for taking the time to share your experience with us! We're delighted to hear that our hotel's convenient location and friendly staff made your stay enjoyable. We look forward to welcoming you back for another great stay in the future!

Dear Penny, Thank you for taking the time to share your experience. We are sincerely sorry to hear about the incident with your vehicle during your stay. Ensuring the safety and security of our guests is a paramount concern for us, and we continually strive to maintain and improve our security measures.We are equipped with security cameras throughout the property and have mobile security patrols monitoring the area. To assist with the investigation, please provide the location where your vehicle was parked and the approximate time range of the incident. This information will be crucial for us to effectively review the footage.While we do our best to prevent such incidents, we also recommend that guests do not leave valuables visible in their vehicles as an extra precaution. Please contact us directly at 250-287-7155, so we can assist you further and provide any necessary footage to help resolve this matter.We value your feedback and are here to support you in addressing this unfortunate situation.Warm regards,

Dear Kevin,Thank you for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that your stay with us at Coast Discovery Inn was nothing short of amazing. We genuinely appreciate your support and hope to have the pleasure of welcoming you back to Campbell River in the near future. Until then, safe travels and warm regards from all of us here at Coast Discovery Inn!Best regards,Front Desk Team

Dear James, Thank you sincerely for taking the time to provide feedback on your recent stay with us. We are genuinely delighted to learn that you thoroughly enjoyed the breakfast offerings during your stay. We can't wait to share this to the rest of the team! We hope to see you next time on your future trips to Campbell River! Best regards,Front Desk team

Dear Liz,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the parking situation and the air conditioning during your recent stay. Your comments have been duly noted, and we will certainly look into ways to improve these aspects of our service to ensure a more comfortable experience for our guests in the future.We appreciate your valuable input as it helps us to identify areas where we can make enhancements to better serve our guests. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,Front Desk Team

Dear Brian, Thank you so much for taking the time to share your positive experience with us! It's truly rewarding to know that you enjoyed your stay. We can't wait to have the pleasure of hosting you again in the future!Best regards, Front Desk Team

Dear Judd, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the emergency exit door alarm during your stay. Your comfort and safety are of utmost importance to us, and we regret that our staff's response fell short of your expectations. We are addressing this issue internally to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Front Desk team

Dear Joshua, Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Looking forward to welcoming you back soon! Best regards,Front Desk Team

Dear Tricia, Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that you enjoyed your stay and that the complimentary upgrade added an extra layer of delight to your visit.We sincerely appreciate your kind words and recognition of our efforts. It was truly a pleasure hosting you, and we look forward to welcoming you back for another exceptional stay in the near future. Should you need any assistance with your future reservations or have any special requests, please don't hesitate to reach out to us directly. Best regards, Front Desk

Dear William, We are genuinely sorry to hear about your experience during your recent stay. We understand the importance of a comfortable environment, and we deeply regret any inconvenience caused by the unexpected equipment failure. Please know that such incidents are exceedingly rare and we have promptly addressed the issue to ensure they don't recur. Thank you for bringing this matter to our attention.

Dear Jack, Wow! Thank you so much for the fantastic 5-star review! We're absolutely thrilled to know that you had such a wonderful experience during your stay with us.We're grateful for your patronage and look forward to welcoming you back for another exceptional stay in the future. If there's anything more we can do to make your next visit even more memorable, please don't hesitate to let us know.Warmest regards, Front Desk Team

Dear Lisa, Thank you for bringing this to our attention. We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for all our customers. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards,

Dear Gurinder,Thank you for your 5/5 review! We truly appreciate your feedback and are delighted to hear that you had a positive experience. We can't wait to welcome you back! Your satisfaction is our priority, and we're eager to provide you with another exceptional experience. If you have any questions or need assistance before your visit, please don't hesitate to reach out. Safe travels, and we'll see you soon!Cheers!

Dear Augustus,Thank you for the glowing review! We're delighted that you enjoyed the scenic water view during your stay. Your satisfaction means the world to us, and we can't wait to welcome you back for another exceptional experience. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Cheers!!

Dear Nick,Thank you for taking the time to leave feedback! We appreciate your input and would love to hear more about your experience. If you have any further comments or concerns, please feel free to reach out to us directly. We look forward to providing you with another enjoyable experience in the future. Best regards,

Dear Kenneth,Thank you for your recent stay with us. Your feedback is invaluable to us. We'd love to learn more about your experience to enhance future visits. We appreciate your support and hope to welcome you back for an even better stay. Thank you. Best regards,

Dear Kimberlee,Thank you for giving some time to share your feedback with us! We are amazed to hear that you had an outstanding experience during your recent stay, and we appreciate your fantastic 5/5 rating. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. Your feedback is invaluable to us as we aim to consistently exceed our guests' expectations. Best regards,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, and we're delighted that we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to having you again soon!

Dear Ian,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate all comments, as they provide valuable insights into areas where we can improve our services.We're deeply sorry to hear that your experience did not meet your expectations. Providing exceptional service and comfort to all our guests is our utmost priority, and we regret that we fell short during your visit.We would like to extend our sincerest apologies for any inconvenience or discomfort you experienced during your stay. It's essential to us that every guest feels welcomed, comfortable, and satisfied with their accommodations.We would be grateful for the opportunity to make things right and regain your trust in our hotel. Please feel free to reach out to us directly so that we can discuss your concerns further and work towards a resolution.Once again, we appreciate your feedback and thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide you with the exceptional experience that you deserve.Warm regards,Front Desk

Dear George,Thank you for staying with us. We apologize for the discomfort caused by the room temperature and windows. We'll work to improve these issues promptly. On a positive note, we're glad you enjoyed our complimentary breakfast. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Best regards,

Dear Tom,Thank you for choosing to stay with us. We apologize for falling short of your expectations during your stay. If you would like to discuss any personal concerns or suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience meets your expectations. Kind regards,

Dear Debbie,Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your input as it helps us to continually improve our services.We sincerely apologize for any inconvenience you experienced with the torn curtains in your room. Please know that this does not meet our standards of cleanliness and maintenance, and we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of meeting your expectations in this instance. We hope you will give us another opportunity to provide you with the exceptional hospitality that we strive for.Thank you once again for bringing this matter to our attention, and we hope to welcome you back to our hotel soon.Warm regards,Front Desk

Dear Monique,Thank you for sharing your experience following your recent stay at Coast Discovery Inn. Your feedback is invaluable to us, and we appreciate the time you've taken to bring this matter to our attention.We extend our sincere apologies for any inconvenience you encountered regarding the bed sizes in your room. Please know that it was never our intention to cause any confusion or discomfort during your stay. While our hotel rooms are equipped with either King or Queen beds, we understand your disappointment if this did not meet your expectations.Rest assured, we take your feedback seriously, and we will use it as an opportunity to improve. We will ensure that our front desk agents are thoroughly trained to handle similar situations with the utmost professionalism and care in the future.We genuinely value your patronage and hope that you will give us another opportunity to exceed your expectations during your next visit to Coast Discovery Inn. If you have any further concerns or if there's anything else we can assist you with, please do not hesitate to reach out to us directly.Thank you once again for choosing Coast Discovery Inn. We look forward to the possibility of welcoming you back for a more seamless and enjoyable experience.Warm regards,Front Desk

Dear Susan,Thank you for choosing to stay with us and for the rating of 4/5. We are glad that you found our hotel clean and quiet place, as well as for appreciating our staffs for being friendly and helpful. Your input is valued and greatly appreciated. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We aim to provide the best possible experience for our guests and value your insights. We hope to have the opportunity to exceed your expectations in the future. Kind regards,

Dear Krysta,Thank you for your recent stay with us. Your feedback is invaluable to us. We'd love to learn more about your experience to enhance future visits. We appreciate your support and hope to welcome you back for an even better stay. Thank you. Best regards,

Dear Divina,Thank you for your kind words and positive feedback. We are very happy to hear that you enjoyed the great service provided by our attentive staff. It's wonderful to know that they were friendly, helpful, and accommodating throughout your stay. Your recognition of our efforts, particularly in maintaining a clean and well-run hotel, is truly appreciated.We're also delighted that you enjoyed the buffet breakfast – it's always our goal to provide a delightful experience for our guests. We will make sure to share your compliments with the entire team; your acknowledgment motivates us to continue delivering exceptional service.We look forward to the pleasure of welcoming you back in the future and appreciate your choice to stay with us.Warm regards,

Dear Ann,Thank you for sharing your observations about the area around the hotel. Your openness is highly valued in this matter. While we're pleased to hear that you didn't encounter any issues during your stay, we also take your concerns seriously. We are committed to the safety and comfort of our guests. Our team is continuously working to ensure a secure environment, and we appreciate your feedback as it helps us in addressing any potential issues. Please be assured that we are actively monitoring the situation and taking necessary measures to enhance the overall experience for our guests. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an even more positive experience in the future.Thank you for choosing our hotel.Best regards,

Dear Sarah,Thank you for choosing to stay with us. Your input is valued and greatly appreciated. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We aim to provide the best possible experience for our guests and value your insights. We hope to have the opportunity to exceed your expectations in the future. Kind regards,

Dear Heather,Thank you for providing us with a perfect 10/10 rating. We're very pleased to know that you had a fantastic experience. If there's anything specific you loved or if there are areas where we can improve further, feel free to let us know. We look forward to hosting you again for another exceptional stay. Wishing you a safe and pleasant journey!

Dear Darwin,Thank you for giving some time to share your feedback with us! We are amazed to hear that you had an outstanding experience during your recent stay, and we appreciate your fantastic 5/5 rating. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. Your feedback is invaluable to us as we aim to consistently exceed our guests' expectations. Best regards,

Dear Susan,Thank you for giving some time to share your feedback with us! We are pleased to hear that you found our accommodations to be fair of value and our beds comfortable. We sincerely apologize for the inconvenience caused by the slow dinner service but are glad to know that you enjoyed your food. We will definitely address the issue to our team to ensure a more efficient dining experience in the future. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. We appreciate your patronage and hope to welcome you back soon. Best Regards,

Dear April,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Alvin made your grandson happy by upgrading you to a room with a jacuzzi at no extra cost. It's our pleasure to enhance your stay and create amazing memories for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for more wonderful experiences in the future. Warm regards,

Dear Sarah,Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and discomfort you felt in our area. The safety and well-being of our guests are utmost importance to us, and we take your feedback seriously. We'll look into measures to address these concerns, with increased of security measures. Thank you for bringing this to our attention, and we hope to have the chance to make your experience better in the future. Best Regards,

Dearest Ray, We are glad that you enjoyed the breakfast and some other features that the hotel offers. However, we fall short on some of the areas during your recent, and with that we sincerely apologize. We are aware that some of the feature of the hotel needs to be refreshed that is why renovation process are in the works at the moment. We have strategically planned the renovation to occur one floor at a time. This phased approach allows us to enhance the property's features without closing the entire building, ensuring that our services remain accessible throughout the renovation process. We are more than happy to inform you that the renovation on the second floor is at 90% completion. We thank you for your feedback as these helps us improve the quality of service we provide. We hope to welcome you back for a more enhance experience in the future. Sincerely, Front Desk Management