Apakah Ojo de Agua memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.

Apakah Ojo de Agua ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ojo de Agua?

Parkir mandiri gratis di properti ini gratis; tempat parkir terdekat juga gratis.

Pukul berapa check-in di Ojo de Agua?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.30.

Pukul berapa check-out di Ojo de Agua?

Check-out pada pukul tengah hari.

Di mana lokasi Ojo de Agua?

Terletak di Puerto Morelos, hotel pinggir pantai ini juga menawarkan lokasi di pusat kota, beberapa langkah saja dari Puerto Morelos Town Square, Pantai Ojo de Agua, dan Puerto Morelos National Marine Park. Koperasi Seniman Puerto Morelos dan Mercusuar Miring juga hanya 5 menit.

Ulasan, Promo & Foto Ojo de Agua 2025

8/10 Bagus

Sunshine, München

25 Agu 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Schöne Zimmer und Lage, abends extrem laut

Die Lage und Zimmer sind sehr gut aber der Name Cielo BH taucht absolut nirgends auf, man checkt ein im Hotel Ojo de Agua und das scheint dasselbe zu sein...sehr verwirrend. Zimmer wirken wie neu und sind schön mit kostenfreiem Wlan, Aircon, Safe, Kühlschrank und grossem Bad mit schöner Dusche. Ein kleiner unspektakulärer Pool ist vorhanden und am Strand stehen schöne Liegen zur Verfügung für die Gäste, die Nicht-Gäste aber leider auch mieten können.. Man kann auch gut schnorcheln am Strand. Direkt vorne neben dem Pool angrenzend an den Strand ist Dons Bar und Restaurant mit gutem Essen aber: wir waren an einem Sanstag im Hotel und es war so ein Höllenlärm ausgehend von der Bar mit Musik und Animateurtyp mit Mikrophone, dass an Schlaf nicht zu denken war...es war so laut im Zimmer als wenn nan in einer Disco steht. Das war neben der komischen Namensgeschichte der einzige Negativpunkt aber der war gravierend. Ich weiss nicht ob es wochentags auch so ist, möglicherweise ist es da ruhiger. Und das Hotel scheint eigentlich nur Ojo de Agua zu heissen. Was wir sehr dubios fanden nachdem wir das Cielo gebucht hatten was jnter diesem Namen vor Ort nicht zu existieren scheint offiziell.

Menginap 1 malam pada bulan Agustus 2017

2/10 Sangat Buruk

Metlex, Europe

9 Jul 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel exists no more!!!

We arrived in the night at Puerto Morelos. We were very tired and discovered that this hotel didn't exist anymore!

Menginap 4 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

20 Apr 2017

Disukai: Kebersihan, staf & layanan

Hotel economico cerca de la playa

Habitaciones limpios faltan solo lugares para poner las cosas especialmente en el baño

4/10 Buruk

Catharine, Florida

13 Apr 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Sold not told

This was the hotel I reserved but when I arrived found that it had been sold and changed its name. The previous owner had kept all the reservations and without any question or notice moved our reservation to a completely different hotel. So, I never actually stayed at this hotel but due to my experience would not reserve here again.

10/10 Sangat Bagus

SB, NYC

4 Apr 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

great for on a low budget. right on the beach!

The rooms are simple, but we had an ocean view and the beach is fantastic. If you are used to 5 stars this is not for you, I would go back.

2/10 Sangat Buruk

Traveler terverifikasi

12 Mar 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Avoid booking this

The hotel is under new management. It does not recognize the booking in this website. Take it at your own risk.

8/10 Bagus

Jeff, St. Louis, MO

24 Feb 2017

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Tidak Disukai: Staf & layanan

Right on the beach.....great location.

I took a chance with this hotel since I read all the reviews. I have to say the reviews are not up to date. Our room was finished and very clean. Beds were comfortable, AC, and TV worked great.....spotty wifi. The hotel is right on the beach and very close to everything. The bad.....The doors and windows are not sound-proof. You can hear every sound from people walking, talking, swimming, etc. Also no hot water for 3 days even after I complained. During check-in the staff member tried to down grade my room to a standard even though I pre-paid for a suite. They fixed that after I went back down and complained after looking at the room. I would stay here again just because it's close to everything and large clean rooms.

8/10 Bagus

Traveler terverifikasi

17 Feb 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Neu erstelltes Hotel. Noch nicht alle Zimmer sind komplett eingerichtet.

6/10 Cukup Baik

Traveler terverifikasi

14 Feb 2017

Disukai: Kebersihan, staf & layanan

Right on the beach

If you want a place right on the beach, this is for you. Price is high for what is on offer though. Very basic rooms, no fridge, do have Netflix. But...my room smelled strongly like a sewer, till trying to get the smell out of my clothes a few days later! Staff were very helpful and kind.

2/10 Sangat Buruk

Traveler terverifikasi

11 Feb 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Dirty and unacceptable

This hotel does not resemble the website. It is under new management and is not complete.

10/10 Sangat Bagus

Traveler terverifikasi

4 Feb 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great holel on the beach!!! 🐚🐠🐬

The beds were so comfortable and the hotel itself is newly renovated. It is a short walk to the beautiful little town of Puerto Morelos. We'll be back. 👍

2/10 Sangat Buruk

Doug

1 Feb 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Complete scam!!

This is a bait and switch. I am familiar with Puerto Morelos and was looking forward to Carlo Beach Hotel. The hotel in the photos! When we arrived they told us that we were booked into Ojo De Agua that is now Cielo Beach and they have a new name. When I called Hotels.cpm they said "what do you want us to do?" They did nothing!! Ojo De Agua is under construction!! Room with a bed!! No towel bars, no chairs, just white paint and a pile of towels!! No bell man to take bags up three floors!! When we went back to the old Carlo Beach they said the old owners are doing this to divert customers to their new property!! Total scam!! Once again Hotels.com did nothing except talk to the hotel and said nothing they could do!!!

8/10 Bagus

Sarah

27 Jan 2017

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Perfect location

Notice, when we arrived the hotel had changed it's name to Ojo de Agua. It was a bit confusing but luckily the photos on hotels.com were good and I recognized the building. We were greeted by a man who I think was the owner and he was very nice. Our room was on the top floor and there were no elevators, a woman who worked there was kind enough to offer to carry my bag but I felt bad. If you can't handle the stairs request a ground floor room, I didn't see an elevator. The location was perfect! Right on the beach and a short stroll (either by beach or on the streets) to the main square. They had a small pool that looked quite clean and a restaurant/bar right on the beach. Drinks were cheap and we got them to go so we could sip our margaritas while we walked to town. The room was sufficient, had what we needed but nothing more and the bed was fine not super comfortable. The biggest issue for us was an odor that was coming probably from the drains, it is mexico so it was to be expected but it definitely smelled the whole room up and the window had no screen on it. We left the window open and probably because it was super

2/10 Sangat Buruk

robert

27 Jan 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Don't bother.

Okay- this was not a pleasant experience at all. First of all, the hotel goes by Hotel Ojo De Agua. NOT cIello Beach Hotel- so that was a problem since the hotel like 3 doors down goes by the same name. Anyway- I tried to get out of this reservation twice- and they evoked the no cancellation policy. The room we booked online was NOTHING like what we got upon arrival. The room stunk terribly, like just old musty dirty. The bathroom window opened out into a hallway- no screen, no glass nothing. No toilet paper holders.. NO HOT WATER. We had to shower in a completely different room while we were there. They offered to move us, to a room with two double beds we booked a queen. We didn't want to move after lugging our suitcases up three flights of stairs since there are no elevators. Also, they are obviously in the middle of remodeling because it was loud starting very early, dusty and just distracting. They were also painting the stairwells, I know this NOT because of warning signs put up but because my bags had white wet paint on them after we drug them down the stairs. Also, the beach seating they have is very nice. But don't expect prompt service from the bar area, we were informed that they wouldn't serve us unless we had an order of $100 pesos per person- which we did but the server was pretty rude about it. There were no screens on the window to the outside,so no opening it. I was disappointed and I WILL NEVER BOOK HERE AGAIN.

2/10 Sangat Buruk

Traveler terverifikasi

14 Jan 2017

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel does not exist as such

The hotel has changed its name to Arena and administration apparently it splited one month ago. An employee called Ulises was aggressive and rude, said that he would not take any complains and threatened to kick me out of private property If I kept complaining. Expedia should know about these changes, hotel administration should know this is not the way for treating guests.

6/10 Cukup Baik

Frida

29 Des 2016

Disukai: Kondisi & fasilitas properti

Enkelt och rent på stranden

Rent och fräscht hotell med bra läge på stranden. Enkel standard, något överprisat (i allafall under högsäsong). Bra restaurang på stranden nedanför. Solstolar och parasoll ingår för hotellets gäster.

2/10 Sangat Buruk

Carissa, Portland, OR

20 Des 2016

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel wasn't open and was trashed when we arrived!

We thought we had the wrong place because it was a little hard to find. Once we found it everything was busted, there was trash everywhere and no one was there. The pictures online weren't even the actual rooms. We even had some helpful police officers confirm it was the correct hotel. We had to find another hotel.

6/10 Cukup Baik

Amy, cuernavaca

19 Nov 2016

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

No es lo que muestran las fotos

El hotel esta en remodelación, por lo que le faltan algunos detalles, como la alberca, espejos en los baños y en el cuarto, tuvimos que pedir uno para poder arreglarnos, nos lo pusieron en seguida. El personal muy amable, el hotel limpio y recién remodelado. Su ubicación es lo mejor.

8/10 Bagus

nancy, US

31 Okt 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Awe some hotel stay!!

Cielo beach club is operated by Ojo de Aqua. Very nice location. Staff was great, on top of things at all times. We didn't have TV (bummer for down time) but we had a beautiful veiw. Hotel offered beach chairs, tables, hammits, and bartenders that even serve you along beach. Room was next to the bar and grill which was very convienant for us. Housekeeping daily which was awesome. .

8/10 Bagus

Donna, Canada

21 Okt 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Beachfront location is excellent!

Beachfront location is excellent! Staff is friendly and helpful. Maria @ Reception is exceptional!

6/10 Cukup Baik

Marco antonio

26 Sep 2016

Disukai: Kebersihan, kenyamanan kamar

Tidak Disukai: Staf & layanan

Muy mala experiencia, reserve una habitación y me cambiaron a otra lejos de la alberca, lejos del restaurant, la habitación muy bonita y limpia pero no tenía agua caliente

8/10 Bagus

Traveler terverifikasi

13 Sep 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Todo muy bien Restaurante muy rico Don Diego atiende muy bien

6/10 Cukup Baik

anette, cancun

10 Sep 2016

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

promocionan lo que no hay

llegue y para reguustrarme una cuadra caminando , porque ahi no se dan de alta , me fui a la playa a consumir y cuando subimos las cosas habian tv que no prendian y habia la caja del sky en el piso y no habia enchufe para conectarlas y no servia tampoco , quisimos hablar por telefono a la recepcion y este no tenia cable y tampoco servia , nose como pueden promocionar un hotel a base de mentiras ya que no habia nada de esto , el balcon era para enanos porque si salia y me decsuidaba corria el peligro de perder la vida, el gerente federico nada del otro el mundo en cuestion servicio , el servicio de diego y miguel el mesero es otra cosa , yo podria volver pero con mi tv propia por la taencion de los muchachos que se desvivieron , pero uds como pagina deberian poner una sancion a los hoteles que vendan lo que no es , ubicacion buena , servicio faltaria ampliar mas el menu , calidad del servico d emiguel y diego excelente

2/10 Sangat Buruk

jose muñoz

29 Agu 2016

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel en rehabilitación

Hotel en rehabilitación , con habitación sin terminar , alberca en malas condiciones , acceso sin calle para pavimentar , sin teléfono , instalaciones eléctricas inseguras , acabados en baños sin terminar y peligrosos para andar descalzo , tv sin señal , ventanas sucias , y olor en general dentro de la habitación desagradable

Ojo de Agua

Pilih tanggal untuk melihat harga

Galeri foto untuk Ojo de Agua

Ulasan

Fasilitas populer

Opsi kamar

Periksa ketersediaan untuk tanggal ini

Lihat semua foto untuk Kamar Standar, pemandangan laut sebagian

Kamar Standar, pemandangan laut sebagian

Unggulan

Lihat semua foto untuk Kamar Deluks, tepi laut

Kamar Deluks, tepi laut

Unggulan

Lihat semua foto untuk Kamar Deluks, pemandangan kebun

Kamar Deluks, pemandangan kebun

Unggulan

Lihat semua foto untuk Kamar Deluks, pemandangan laut sebagian

Kamar Deluks, pemandangan laut sebagian

Unggulan

Lihat semua foto untuk Suite Junior, pemandangan kebun

Suite Junior, pemandangan kebun

Unggulan

Lihat semua foto untuk Suite Junior, pemandangan laut sebagian

Suite Junior, pemandangan laut sebagian

Unggulan

Lihat semua foto untuk Kamar Standar, pemandangan kebun (Non Refundable)

Kamar Standar, pemandangan kebun (Non Refundable)

Unggulan

Tentang kawasan sekitar

Yang ada di sekitar

Berkeliling

Restoran

Tentang properti ini

Ojo de Agua

Properti serupa

Hotel & Beach Club Ojo de Agua

Hotel & Beach Club Ojo de Agua

Fasilitas properti

Internet

Tempat parkir dan transportasi

Makanan dan minuman

Aktivitas menarik

Cocok untuk keluarga

Kenyamanan

Layanan tamu

Outdoor

Aksesibilitas

Lainnya

Fasilitas kamar

Kamar tidur

Kamar mandi

Hiburan

Makanan dan minuman

Lainnya

Kebijakan

Check-in

Check-out

Petunjuk check-in khusus

Metode akses

Hewan peliharaan

Anak dan tempat tidur tambahan

Jenis pembayaran properti

Informasi penting

Anda harus tahu

Perlu diketahui

Properti ini juga dikenal dengan nama

Pertanyaan umum

Ulasan Ojo de Agua

Ulasan

6,4/10

6,0/10

5,6/10

Ulasan

8/10 Bagus

Sunshine, München

Schöne Zimmer und Lage, abends extrem laut

Sunshine

2/10 Sangat Buruk

Metlex, Europe

Hotel exists no more!!!