Restaurant

Reviews of Kalapa Resort and Yoga retreat

4 out of 5
Kalapa Resort and Yoga retreat
Jalan Raya Uma Buluh No. 14F, Canggu, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 86 reviews" "
Rating 8 - Good. 18 out of 86 reviews" "
Rating 6 - Okay. 14 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 4 out of 86 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

So Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
This place was such a great start to my Bali trip. The property is beautiful, serene and quiet. The staff was more than welcoming and took care of every need or request. The food was good and the room was very clean. I had a really great massage at the spa and felt very comfortable. The location is away from the city center (5-10minutes), so you will need to get a car or bike to get to the beach or shops. 10/10 experience, thank you Kalapa!!
Stayed 3 nights in Jun 2023
Response from sunarta on 7 Jun 2023
Dear Mr/s. DevinThank you for your fantastic review! We're glad to hear that your stay at Kalapa was a great start to your Bali trip. Our property is beautiful, serene, and quiet, providing a peaceful atmosphere.The staff was extremely welcoming and attentive to all your needs and requests, ensuring that you felt well taken care of during your stay.We're pleased that you enjoyed the food and found the room to be very clean, as cleanliness is a top priority for us.The spa provided you with a great massage experience, and you felt comfortable throughout your visit.While the location is a bit away from the city center (5-10 minutes), it offers a tranquil environment. Getting a car or bike is necessary to reach the beach or shops.Thank you for rating your experience with us as 10/10. We truly appreciate your kind words and hope to welcome you back to Kalapa in the future for another wonderful stay.Best RegardsSunarta & Kalapa Management

2/10 Terrible

Vianna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and run down
The staff is excellent. They went out of their way to rectify every situation. But the facilities are old and worn out. The entire mosquito net structure dropped onto our bed while we were sleeping. The bathtub was dirty and the outdoor toilets were filled with caterpillars. After this incident the staff immediately aceeded to my request to change rooms. They gave us the shambala which was a bigger nicer room. But it was difficult to lock the main door. At night the stray cat opened the door and came into our room looking for snacks. Overall it was a very painful experience only made bearable by the staff. But looking around, this might be the best available in this location which I picked because it’s near bali mma. There are no other facilities or places of interest around this area. Will never come back
Stayed 1 night in May 2023
Response from Sunarta on 7 Jun 2023
Dear Mr/s. ViannaThank you for taking the time to share your experience with us. We appreciate your kind words about our staff and their efforts to rectify the situations you encountered. However, we deeply regret to hear about the issues you faced with our facilities during your stay.We apologize for the inconvenience caused by the mosquito net structure falling onto your bed and the cleanliness issues with the bathtub and outdoor toilets. These incidents do not reflect the high standards we strive to maintain. Your feedback is valuable to us, and we will immediately address these concerns with our maintenance and housekeeping teams to ensure such occurrences are prevented in the future.We're glad to know that our team promptly responded to your request to change rooms and provided you with the Shambala, which is a larger and nicer room. We understand your frustration with the difficulty in locking the main door and the stray cat entering your room. Rest assured, we will investigate these matters further to ensure that all our rooms are properly secured and pest-free.We understand your disappointment with the limited facilities and places of interest in the immediate vicinity of our location. While we cannot control the surrounding area, we are committed to providing our guests with a comfortable and enjoyable experience within our premises.Once again, we apologize for any inconvenience you experienced and appreciate your feedback. We value your patronage and take your comments seriously. We hope that in the future, should you consider returning to the area, you will give us another chance to provide you with a truly exceptional stay that meets and exceeds your expectations.Best Regards Sunarta Kalapa Manager

6/10 Okay

Georgie

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and peaceful, good for a romantic getaway. However, the food at the restaurant was overpriced and horrible! It’s best to walk or cab 20min into Canggu and get a great meal for half the price!
Stayed 2 nights in May 2023
Response from Sunarta on 7 Jun 2023
Dear Mr/s. GeorgieThank you for your feedback on your recent stay with us. We're delighted to hear that you found the room to be nice and peaceful, creating the perfect ambiance for a romantic getaway. However, we apologize for the disappointing experience you had with the food at our restaurant.We appreciate your honesty regarding the pricing and quality of our restaurant's offerings. We always strive to provide our guests with a memorable culinary experience, and it seems that we fell short of your expectations on this occasion. We take your feedback seriously, and we will address this issue with our culinary team to ensure that such lapses do not occur in the future.We understand your suggestion to venture into Canggu for dining options. Canggu is indeed known for its vibrant food scene, and there are numerous excellent eateries in the area. We encourage our guests to explore the local dining options and discover the diverse culinary delights available just a short distance away.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved dining experience that matches the excellence we strive for in all aspects of our service.Best Regards Sunarta & kalapa manajemen

8/10 Good

Delila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay friendly staff / not relaxing sound wise. Screaming children woke us up every morning, construction all day long, couple fighting next door kept us up at night, animals so loud.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A Canggu Gem
I loved my stay here. The staff was friendly and helpful and the overall atmosphere was very peaceful. I was very happy with the location of my villa as it overlooked the pool that was surrounded by many trees. I also enjoyed the free yoga classes. The only feedback I will give is about the spa. The towels used to cover the face area on the bed are very rough so it was uncomfortable for me to lay there with my face on it.
Stayed 3 nights in Nov 2022

8/10 Good

Jude

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay at Kalapa - the room pool and common pool were lovely 😊

10/10 Excellent

Christa

Stayed 4 nights in Jul 2022

10/10 Excellent

janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Holly

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy nature get away tucked in Canggu province
Superb quiet get-away in Bali with friendly staff, amazing service, cozy pool & dwellings. We tried couple of massages, one availed in-room & another in the massage room. Felt nice & rejuvenated. Will stay with Kalapa shoule we visit Bali again.
Stayed 5 nights in Jan 2020
Response from Kalapa Management on 23 Mar 2020
Dear Anonymous, Warmest greeting from Kalapa Resort and Yoga Retreat! Thank you for the reviews that have been given to us, we really appreciate the reviews that you gave us. We are happy to hear that you are satisfied with the service of our staff and the beauty of our resort and swimming pool, especially for our SPA. Thank you for being satisfied pampering yourself at our SVA SPA, of course We hope you can come back to our resort in the future. Best regards, Desak Kalapa Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Kalapa Management on 10 Mar 2020
Dear Guest, Warmest greeting from Kalapa Resort and Yoga Retreat! Thank you for your review, we are very happy to receive a review from you, we hope you always feel comfortable with our resort and always choose our resort as your place to stay when you visit Bali. Surely we will provide all the best service for you. Best regards, Desak Kalapa Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at Kalapa. Staff is super friendly and nice, the place is stunning and an oasis of calm.
Stayed 5 nights in Dec 2019
Response from Kalapa Management on 13 Jan 2020
Dear guest, Warmest greeting from Kalapa Resort and Yoga Retreat! Thank you for your review, we really feel appreciated hearing all the reviews from you, of course we hope that you can come back to our resort in the future and we will improve all services and provide the best for you. Best regards, Desak Kalapa Management

6/10 Okay

Acacia

Stayed 2 nights in Oct 2019

10/10 Excellent

Nurul, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything. managed to recharge and have rest i wanted during my 5-day stay. Love the slow and zen pace in kalapa. mattress is comfy, room is tastefully decorated. love the garden. staff are very friendly, and treated you just like old friends. love the yoga classes by Ibu wayan - and wish for the resort would offer 2 classes per day instead of just one. However, maybe some points for further improvement. water pressure in the shower a little weak. Because of its location, waiting for bluebird taxi may also take a while. Other than that, the view of paddy fields from the second pool is now no more - but not really a big problem.
Stayed 4 nights in Sep 2019
Response from kalapa on 7 Oct 2019
Dear Nurul, Thank you for your review we wait your stay again with us

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Kalapa Resort and yoga retreat on 1 Oct 2019
Dear Hakon Thank you for your review we hope you can stay back with us Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best for some R&R/Wellness Break
Highly recommended if you wish to do not much, laze by the pool, do some yoga and have some spa treatments! I had an absolutely amazing stay here. Set in a gorgeous oasis, with only a few cabins, it was perfect for a bit of R&R. Staff were lovely - if you do wish to venture out they are very helpful with taxi’s etc. The 3 hr couples scrub/massage/flower bath package was the best pre-long haul ending also. Thanks to all the staff for a beautiful stay. I’d return in a heartbeat.
Stayed 4 nights in Apr 2019
Response from Dwi on 22 Sep 2019
Dear Mr. Fano, Warmest greetings from Kalapa Resort and Yoga Retreat! Thank you for staying at our villa, and don't forget to return to stay another time Best Reggards Dwi Reservation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Balinese peace away from Canggu noise
This is a beautiful thoughtful authentic hotel where you can feel back to nature from the more modern bustle of Canggu. They have an easy shuttle so you can still get to the beach. One thing to note is that all breakfast is 1 package, you will get charged the buffet price for ordering 1 dish off the menu so you may as well get the hotel rate with breakfast included. The restaurant was very accommodating with my food allergies but it’s more expensive here than a restaurant in town. Spa was fantastic! My bedroom was incredibly comfortable. The shower and bath pressure were good. Also being in stand alone cottages means you have very little noise from any other guests. Wonderful stay!!
Stayed 2 nights in Aug 2019
Response from dwi on 22 Sep 2019
Warmest Greeting from Kalapa Resort and Yoga Retreat Thank you for staying with us hope to stay again at another time Thank You Best Reggards Dwi Reservation

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet boutique resort for RRR
Lovely character hotel with a cosy and authentic feel. Loved the room, the details were perfect and the staff were excellent at helping me with arranging transport and food. Restaurant was small but had a good selection.
Stayed 1 night in Aug 2019
Response from Santi on 8 Aug 2019
Dear Florence, Warmest greeting from us! We are so happy to hear your review and makes us appreciated. We hope you come back to our resort again and surely we should improve more the quality of us. Regards, Santi

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so peaceful and serene, I really felt super relaxed the entire stay and couldn't have been more cozy. Staff were attentive and kind, they often went out of their way to accomodate our requests and were patient with our questions! Would definitely recommend this place to a couple or anyone who is trying to get away from the hustle & bustle of city life. The resort it a bit secluded, so I recommend renting a scooter to explore the nearby beachtown or simply staying in and enjoying the property.
Stayed 7 nights in May 2019
Response from Santi on 8 Aug 2019
Dear Guest, Warmest greeting from us! We are so happy to hear your review and makes us appreciated. We hope you come back to our resort again and surely we should improve more the quality of us. Regards, Santi

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly suite
Fantastic suite and a magical fantastic experience. Amazing room and coolest bed with 5 m+ heaven bed. Friendly staff with good food, yoga and welcome massage. I need to come back.
Stayed 2 nights in Jul 2019
Response from Santi on 8 Aug 2019
Dear Lovisa, Warmest greeting from us! We are so happy to hear your review and makes us appreciated. We hope you come back to our resort again and enjoy during your lovely stay with us. Regards, Santi

2/10 Terrible

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The mosquitoes and cleanliness issues are annoying for the stay We had to leave
Stayed 4 nights in Jun 2019
Response from Santi on 8 Aug 2019
Dear Guest, Warmest greeting from Kalapa Resort and Yoga Retreat We are sorry for this inconvenience that makes you uncomfortable. This review makes us should improve more and hopefully this is not happen again in the future. Once again, thank you for your feedback! Regards, Santi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, unique design and architecture, good service and amenities. It made my stay relaxing and convenient - very enjoyable on the whole. I would want to go back and experience the look and feel of the various accommodation options at the resort!
Stayed 3 nights in Jun 2019
Response from Yana on 21 Jun 2019
Dear valuable guest, thank you for sharing your experience of staying at our resort. We do appreciate your positive feedback about the resort. We were glad to read you liked our villa and the services. Thank you for staying at Kalapa Resort and cannot wait to welcome you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a nice stay at Kalapa! Friendly staff. Coming back soon I hope!
Stayed 13 nights in Jun 2019
Response from Yana on 21 Jun 2019
Dear valuable guest, thank you for sharing your experience of staying at our resort. We do appreciate your positive feedback about the resort. We were glad to read you liked our staffs and the villa. Thank you for staying at Kalapa Resort and we do hope we could welcome you again!

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful haven near Canggu
My friend and I stayed here for a night to relax at the end of our holiday and it was pretty idyllic. Our room was decorated beautifully (really enjoyed the giant stone bathtub) and the staff were all kind and helpful. Free yoga was a nice touch too! The hotel is very scenic and feels secluded and peaceful. Breakfast was great, only point to improve was that the restaurant seemed to run out of a few ingredients at dinner. This wasn’t a huge issue however. Would definitely recommend.
Stayed 1 night in Jun 2019
Response from Yana on 21 Jun 2019
Dear Rhiannon, thank you for sharing your experience of staying at our resort. We do appreciate your positive feedback about the resort. We were glad to read you liked the room and its bathtub. We were pleased to know that you had an amazing yoga experience at our resort. We will look into what are we lacking for the dinner ingredients. Thank you for staying at Kalapa Resort and we do hope we could welcome you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The property is very nice. A secluded jungle oasis. The spa services were very nice as well. I got a 90 minute massage.
Stayed 3 nights in May 2019
Response from Yana on 21 Jun 2019
Dear valuable guest, thank you for sharing your experience of staying at our resort. We do appreciate your positive feedback about the resort. We were glad to read you liked our staffs and the villa. We were pleased to know that you had an amazing massage experience at our resort. Thank you for staying at Kalapa Resort and we do hope we could welcome you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Komang on 28 Apr 2019
Dear Mr/s. Anonymous, Thanks for your Review Best regards, Komang Erik

6/10 Okay

GRC, SINGAPORE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beware of hidden costs when travelling with family. Even if you pay a guest fee, you would have to pay an extra "Bed Fee" of 500,000 IDR to have an extra sleeping, and the bed is just a mattress on the floor as the rooms are quite small. I would recommend this resort for couples only who loves natural design and don't mind the jungle life.
Stayed 4 nights in Apr 2019
Response from Komang Erik on 20 Apr 2019
Dear GRC, We do apologize for our team miscommunication about the extra fee that made you inconvenience. Really really sorry. We wish we could see you again to stay with us at our Joglo Villa as the largest room in our resort. These problems have been brought to our high attention. We will continually strive to offer the highest quality of services. Once again we do apologize Best regards, Komang Erik

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very informal hotel with very rustic charm. Outside "yard" bathroom and loose pebble floor would not suit all. Travel to "downtown" was a nightmare, due to traffic.
Stayed 4 nights in Dec 2018

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room furniture and facilities are old. Water tap and shampoo holder fell off from a light touch. Outdoor bathtub was not cleaned for a long time. Staff was nice though and tried their best to address my disappointment.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at Kalapa Resort. The villa with private pool was very romantic. The service was amazing, the people were so lovely. The resort is not close to the Centre of Canggu, but you can easily rent a scooter or bike at the reception. The yoga studio is nice (but very hot!). We stayed here off season, so it was very quiet. Don’t stay here if you are really scared of bugs, because the bathrooms are open and the resort is in the jungle. One night a huge spider fell on my head, when I was on my bed reading the news on my phone which caused a small heart attack. The staff helped me get rid of the spider. Not something you can avoid when you choose a villa in the jungle with open bathrooms, so no hard feelings, but it’s good to keep in mind that the villas at least have an open bathroom.
Stayed 3 nights in Dec 2018

10/10 Excellent

Nona, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and serene place to stay . perfect for honeymoon or just to wind down and escape the hectic Seminyak or Kuta beach. 5-7 minutes motorcycle Pantai Batu Bolong and not possible by walking. Room is extremely cosy, and the whole place is filled with cosy spot to chill and read books I can't even choose where to . Pool can be cleaner but I suppose the whole place is pretty hard to thoroughly clean as there's plants everywhere. Staff was super attentive and polite. Love the yoga class they had by Danijela. Will definitely stay here again but longer!!
Stayed 2 nights in Nov 2018
Response from Wenti on 4 Dec 2018
Dear Nona, Thank you for taking your precious time to share your experience during your stay at Kalapa Boutique Resort & Spa. As you mentioned, our Resort is perfect for honeymoon, cozy room and cozy spot, we do have daily yoga class. We are looking forward to welcoming you back at Kalapa Boutique Resort & Spa in not too distance future. On behalf of Kalapa Team,

2/10 Terrible

Yann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The lighting are too dim. Checked in at night and the villa looks like a haunted house. The atmosphere is terrible did not feel comfortable at all. Some socket didn't work. TV didn't work, no kettle. Luckily the staff are patient with all my requests
Stayed 2 nights in Nov 2018
Response from Wenti on 22 Nov 2018
Dear Yann, Greetings from Kalapa Resort & Spa I was really sorry to read of your disappointment following your stay with us, and that the style of Kalapa Resort and Spa did not seem to work for you. Please accept our apologies for the problems mentioned that you found not to be at your expectations. These problems have been brought to our high attention. We will continually strive to offer the highest quality of services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. Yours sincerely, Ni Made Suwenti

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay but a bit far out as not able to walk anywhere. Reliant on local transport and courtesy bus when available which had limited hours. Breakfast 8am start is quite late and very limited breakfast but overall ok stay.
Stayed 2 nights in Oct 2018
Response from Wenti on 6 Dec 2018
Dear Michelle, Thank you for taking your precious time to share your experience during your stay at Kalapa Boutique Resort & Spa. We are happy to hearing a kind input from you, we will review our breakfast time and option as well as shuttle schedule. We do hope to welcoming you again and check that we already improve. Yours Sincerely, Kalapa Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed we ever slept
We loved the Kapala Resort. We actually stayed there 4 nights. We liked so much that we extended 1 extra night. The initial room was the basic room which is a wooden hut. We loved it. It was the best bed that we ever slept. We slept likes angels. The place has a great atmosphere, nice pool, fresh breeze blows at the restaurant
Stayed 3 nights in Oct 2018
Response from Wenti on 6 Dec 2018
Dear Monica, Warmest Greeting from Kalapa Resort and Spa Thank you for staying with us and writing a review about your resent stay. We greatly appreciate for taking time to share your stay experience and are delighted that you have enjoyed your stay with us. Traveller's feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care. We look forward to welcoming you back to Kalapa Resort and Spa in the near future Yours Sincerely, Kalapa Team

6/10 Okay

Antony, London, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Construction works nearby
Beautiful little hotel. Great decoration... But construction works going on from 6am till end afternoon every day. Specifically bothering for the 2 largest villas, the larger swimming pool and the restaurant area. Some of the pics on the site do not reflect reality (specifically some poil pics that don't show the constructions on going) The management should not rent the villas closest to the construction works. Reading other reviews available online, it's been going on for many months. After complaining, we were taken to a beautiful villa in a small complex... but not for all nights and it's been a pain moving back and forth.
Stayed 4 nights in Oct 2018
Response from Wenti on 6 Dec 2018
Dear Antony, Thank you so much for having posted a review following your recent stay at Kalapa Boutique Resort & Spa. We were really sorry to read of your disappointment following your stay with us. In regard of construction actually our construction was finished 5 months ago, however currently our neighbor have construction and affect two of our rooms. We have discuss this matter to our neighbor to change the timing of work and reduce the noise. For the view, currently we make small garden to replace the view which gone due to our neighbor construction. Thus, we hope will have the honor to welcoming you back at Kalapa Boutique Resort & Spa to see and experienced our transformations in the near future. On behalf of Kalapa Team, Ni Made Suwenti

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Brian, Chiang Rai Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique hotel tucked away about 10 minutes from town. Free shuttle goes into town at 10 and pick up at 3. Very quiet, rustic and romantic. Beautiful two pools and lush garden. Place not suited for children but couples.
Stayed 3 nights in Sep 2018

10/10 Excellent

Aiko, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so sweet. Food was delicious and I loved all the vegetarian options. I did yoga everyday at their lovely studio. I am already planning to get back here!
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it, especially the two hour balinese massage.
Stayed 4 nights in Jul 2018

10/10 Excellent

Tameem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very authentic resort with a lovely laid back vibe. The free morning yoga was excellent, there was construction going on but not a problem,in fact made it interesting watching the comings and goings of the workers. Staff attentive and food great. Choice of two swimming pools, all fabulous.
Stayed 3 nights in May 2018

6/10 Okay

Marvin, Miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Honest Critique
So my girlfriend and I decided to stay at this resort because the reviews were great and it was affordable. When we got there, all of a sudden we found out that they were doing construction. Our room did not look quite like the presentation on expdia. And when we got back to that room later on that night the air didn’t work and it was very hot. Called the front desk and they people come check it out. Couldn’t fix the issue that same night but they really tried! Then we tried showering and the water barely had any pressure. The first night was terrible. I spoke to the manager who was very nice and apologetic. They gave us a free spa treatment which was nice. Later that week we had problems with the water being turned off randomly due to maintainence. But no warning. The hotel has a great friendly staff and they did the best they could. But this resort doesn’t deserve 4 stars at this point. Can they improve and be a top notch resort ? Absolutely, but they have a long way going. And the location is not good. You can’t walk anywhere. They offer complementary shuttle services, but only drop off. It’s not ideal.
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room for improvement
We stayed few nights within the hotel during our Indonesia trip. The place is located around seven minutes drive from the Canggu center, which is ok. During our stay there have been lots of construction works ongoing in the hotel (started few months ago and should continue for next few months), so during the day, staying next to the pools would be challanging due to noises from all of the grinding/drilling works. We have been informed by the hotel about construction works one day prior arrival and due to cancellation policy, we were unable to change it anymore. There is very weird system with the breakfast offered at this hotel. You need to order it one day in advance for exact time, but even then, when we came the breakfast was never ready and we had to wait an hour for it (which e.g. is a french toast or porridge...) each day. I cannot find any explanation for such organization. Also during our 4 weeks stay in Indonesia, the food at this hotel we liked the least. The rooms/villas are great and spacious. In general if the construction works are finished and restaurant service is improved, the hotel could be really good.
Stayed 2 nights in Mar 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hideaway in Canggu!
It's my last morning at Kalapa, and I've loved my time here so much that I felt compelled to write something before leaving. My fiancé and I picked this place on whim through hotels.com. When we booked it, there were not any pictures at the time, but it looked nice enough, and the selling points for us were; 24hr check-in, and airport shuttle. They also offered complimentary shuttles to the beach which we thought were plus! Little did I know, we hit the jackpot! From the airport pick-up (we arrived after midnight!) where the driver had bottles of water and cool face towels ready for us, to the room -which literally left us STUNNED with it's outdoor bathtub, the lush and green resort grounds, the beautiful (and tasty) restaurant onsite, daily yoga classes (free to guests!), and the beyond kind and friendly staff; we couldn't ask for more. Our stay here was magical. We normally get out and get going to explore a new place when we travel, but we were so taken aback by how lovely this place was, we stayed onsite our first day here. So much thought was put into the design of this place, down to the the placement and variety of charging ports outside the our room in the lounge area. I can't recommend Kalapa enough. It's near Seminyak if you want to explore that town, but not stay in it's craziness. Thank you Kalapa! We'll be back for sure!
Stayed 3 nights in Oct 2017

8/10 Good

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in rural area, friendly, Clean pool with immaculate gardens.In all a very pleasant stay. The only complaint there was no beer after the first day and the food was very erratic.
Stayed 3 nights in Sep 2017

6/10 Okay

Sandra, Perth WA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very different to book meals for evening due to language barrier. If we were misunderstood then our query was ignored and not followed up. Sometimes difficult to get a taxi back to Kalapa, drivers found it difficult to find. Very beautiful surroundings and easy to relax.
Stayed 5 nights in Sep 2017
Response from Eka satrya on 16 Sep 2017
Dear Sandra I appreciate the time that you took to bring this matter to our attention. In consideration of your concerns, I have taken immediate action to discuss it with my team for better improvement. Regarding to taxi back, just call us and we can help to pick you up And also great to know that you enjoy to relax in our resort . We are delighted to see you again in the near future. Warm regards, Eka Satrya Fo Supervisor

10/10 Excellent

kirsten, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Would 100% come back!!
The staff was so so nice. The hotel felt like an oasis. The hotel location was sort of far from the city center/beach however on motorbike it was close enough! The breakfast was good and changed each day which was nice. The pools were clean. Complimentary yoga was great! Bed was soft and comfortable. Felt safe. Room and bathroom was very clean. Loved the details of this hotel.
Stayed 3 nights in Aug 2017
Response from Eka satrya on 16 Sep 2017
Dear Kirsten Thank you for choosing us as your accommodation during your holiday in Bali. I am truly impressed and grateful when reading your beautiful review referring to your stay experience in Kalapa Resort No words could describe how happy I am to learn that you have a wonderful time enjoying our comfy bed, the atmosphere in villa and our level of services. We look forward to see you again in the future. Warm regards, Eka Satrya FO Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place in 50 years of travel !
This place is like a high-end Bali plantation. The buildings are modelled after traditional Balinese houses & farm buildings. Materials are all natural & recycled, & every detail is perfect. Features two pools, one on a hill looking out over a rice paddy. It has big green plants hovering over the edge so you can hide from the sun. The other one, a traditional Balinese pool with water-spouting stone statue & a resting pagoda. The grounds are beautiful with a bridge over a stream & stone steps & plantings everywhere. It's in the hills above Canguu...a one hour walk to the crazy beach area through a quiet neighborhood turning into a buzy un-touristed town area with great local food. Our favourite's were BBQ chicken at the Padang food warung & the lady who sell's rice, coconut, pandan sweets. The staff at Kalapa is wonderful...they are attentive but leave you alone to enjoy the peace & quiet of this amazing place. They serve some tasty food, so you really don't have to leave !

10/10 Excellent

Helen, Ross-on-Wye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing!!
We could not fault our stay at this hotel! Breakfast was delicious. Staff were lovely.
Response from Nury/ Sales on 17 Apr 2017
Dear Helen, Thank you for your recent stay at Kalapa Resort hopefully will have another opportunity to serving you again on your next visit to the property - Thank you