Front of property

Reviews of My Villa and Resort Canggu

3 out of 5
My Villa and Resort Canggu
Jl. Nelayan No. 31, Batu Bolong, Canggu, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into this property for less than 5 minutes and went back to another hotel I booked previously luckily. This villa was dark had no locks on the doors and there were lizards in the villa and there is no food or anything places around the place which was poor aswell
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the older part of the villa room1. Lovely and quiet. Would not recommend going during Christmas and New Year as there were too many fireworks going all night. Staff were great, friendly, helpful. Breakfast nice and simple. View from balcony awesome. Owner of villas has home in centre so had a glimpse of their courtyard from dinning room downstairs. Good walk to beach, plenty to do like surf, yoga, eat, shopping, massage. Plenty of bikes to give a ride somewhere. Great first time experience in Bali. Great for singles or couples stay.
Stayed 6 nights in Dec 2023

10/10 Excellent

Finian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sugi on 23 Oct 2023
Hi Finian,Thank you very much for your stay recently and appreciated that you have enjoyed your holiday with usSee you next timeMany thanks

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low budget place basic and convenient stayed here a few times and will stay again in future walk to amazing food places and cafes and walk to the beach Perfect surfers hot spot
Stayed 1 night in Oct 2023
Response from Sugi on 23 Oct 2023
Hi Daniel,Welcome home !Thank you very much for your stay recently and appreciated that you have enjoyed your holiday with us again.See you next timeMany thanks

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay. Clean comfy beds. Amazing staff.
Stayed 4 nights in Oct 2023
Response from Sugi on 23 Oct 2023
Hi Jamie,Thank you very much for your stay recently and highly appreciated that you have enjoyed your holiday with usSee you next timeMany thanks

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times clean comfortable Great places close by easy access to beach
Stayed 4 nights in Oct 2023
Response from Sugi on 23 Oct 2023
Hi Daniel,Welcome to your 2nd home in CangguThank you very much for your stay recently and appreciated that you have enjoyed your holiday with us again.See you next timeMany thanks

6/10 Okay

Thea

Liked: Staff & service
Disliked: Property conditions & facilities
My door was broken and both the balcony door and front door rattled in the wind. Could hear loud live music at night from nearby (not sure if this was every night). There were also a bunch of birds in individual small cages around the property which I didn’t like. Service was great though and bed was comfortable.
Stayed 1 night in Sep 2023
Response from Sugi on 29 Sep 2023
Dear Thea,Appreciated your time to review us and your constructive feedback is very important to enhance our quality and performance a headMany thanks

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the Bali room I actually really enjoy my time here and will definitely stay here again it’s close to all the beaches and activities in Canggu but tucked away nice and quite Basic facilities wich was great pool awesome walking to anything or just a short grab or bike ride to we’re ever lease you want to go
Stayed 4 nights in Aug 2023
Response from Sugi on 8 Sep 2023
Hi Daniel,It is a great pleasure to hear your kind words and appreciated your time to review us accordingly.Hopefully, we have an opportunity to welcoming you back to stay at our propertyBest wishes,Sugi

10/10 Excellent

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool, great location. Friendly and helpful staff
Stayed 7 nights in May 2023
Response from Sugi on 26 Jul 2023
Dear NiamhIt was a great pleasure to hear your kind word and appreciated your time to review us during your recent stay.Hopefully , we have an opportunity to welcoming you back to stay with us in nearest future of holidaysMany thanks

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote feel but heat central location
Superb hotel great price great location lovely staff. For the price I doubt you can do better
Stayed 2 nights in Nov 2019
Response from Sugi on 21 Nov 2019
Hi Michael, Thank you very much for your stay with us recently and appreciate your time to review us. We are delighted to learn that you have enjoyed your holidays and we are happy to share your great experience to our team work Hopefully, we have an opportunity to welcoming you back to stay with us in the future. With best regards, Sugi

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Canggu
Supernice staff! Did tho have some issues with a lot of ants in one room, nothing bad! Also the hotel, area, pool is supernice! Calm and silent at night aswell! Would absolutly stay here again!
Stayed 2 nights in Sep 2019
Response from Sugi on 17 Sep 2019
Dear Christopher, Best greeting from My Villa Canggu Thank you very much for your recent stay with us and highly appreciated your great feedback. Hopefully, we have an opportunity to welcoming you back to stay with us again in the future With best wishes, My Villa Canggu team

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
cancellation
wasnt what was advertised. they said they would refund expedia.
Stayed 1 night in Feb 2018
Response from Putu on 26 Feb 2018
Hello Matthew, We are very sorry for the inconvenience that you've to experienced during your stay. We would also like to inform that we have already proceed your refund to Expedia. We will send the information thru your email. Thank you. Best regards, My Villa Canggu Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice enough, getting what you're paying for. Breakfast could be a bit more interesting
Stayed 2 nights in Sep 2017
Response from Jro on 9 Nov 2017
Hello, Once again thank you for having us. Best Regards

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beste sted at bo på
Fantastisk,oase i Canggu med beste lokalisering. Komfortabel seng og nattero. Gode restauranter rett på gaten. Gå avstand til beachen.
Stayed 3 nights in Sep 2023
Response from Sugi on 29 Sep 2023
Hi Igor,Thank you very much for your stay with us recently and appreciated your time to review us.We will share your great feedback to our team work in order to keep enhance and maintain the best serviceSee you next time at our propertyCheers

10/10 Excellent

Simon

Stayed 2 nights in Jul 2023
Response from Sugi on 8 Sep 2023
Hi Simon,Highly appreciated your time to review us accordinglyHopefully, we have an opportunity to welcoming you back to stay with us on nearest future of holidaysMany thanksSugi

6/10 Okay

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Aa Robin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Putu on 5 Apr 2019
Dear valued guest, Thank you for your kind review. We really appreciated it. Hopefully, we could welcome you again next holiday. Best Regards, Putu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpfull, it was a brand new hotel so a few things were missing like a shower curtain and a trashcan. In a few weeks everything would probably be as it should.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Villas Experience
Lugar muito agradavel, seguro, confortavel, limpo e tranquilo. Total privacidade e atendimento top, o gerente do Hotel muito simpatico e solícito, todos os funcionarios muito gente boa, sorridentes e muito prestativos. Vale muito a pena e o preço é sensacional. Voce pode alugar uma scooter direto no hotel e o preço ainda é melhor que as locadoras da região,alem de motos novas (a minha tinha 28km rodados) pois o hotel também é novinho ... eles também agilizam transfers pro aeroporto e outras praias se precisar. Galera é muito agilizada !! minha proxima trip pra Bali vou pro My Villas com toda certeza.
Stayed 2 nights in Jun 2017
Response from Putu on 29 Aug 2017
Obrigado por ficar no My Villa Canggu. Aguardamos seu retorno. Vejo você novamente. melhores cumprimentos,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bra lokation men hotellet är inte färdigt byggt
Hotellet ligger väldigt bra ställe, nära i stranden och caféer + restauranger. Själva hotellet är inte helt färdigt och min rum var inte heller färdigt. Stor rum men det fattas vissa saker som spegel, sopkorg och man kunde inte hänga handdukar.. små saker men ganska viktiga. Mitt rum var stor men hade bara en fönstret och där kunde man inte se något på grund av att nästa hus va 40cm från fönstret. Så rummet var inte alls trevlig med hotellet ligger i bra ställe och personalen va trevligt.

6/10 Okay

Kristin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Vi ble overasket over det private bassenget når vi kom til villaen. Selve villaen var bra, og fikk bra standar til billig penge. Eneste var at det manglet flere av tingene som stod skulle være der. Blandt annet kjøkken utstyr som vi savnet. Var et flott ute kjøkken men hadde ikke noe kjøkken utstyr til å lage mat med. Vi hadde også bestilt sengeplass til 3 voksne, når vi kommer fram må vi betale ganske mye ekstra for å få sengen vi allerede har betalt for. Villaen har også to rom som deler kjøkken og basseng. Men det er kun solstoler og spisestoler til ett rom....