Search Hotels Near Cap Tourmente National Wildlife Area, Saint-Joachim

"Excellent!"

"The amenities were good overall. The pool is small, but since we were traveling with young children, they really enjoyed it. The best part of the hotel is definitely its location. However, the cleanliness of the hotel was not satisfactory. When we arrived, there were not enough towels in our room. We called for more, and they were promptly delivered, which we appreciated. We stayed for three nights, and the hotel has a policy of “restocking” on the first night and “refreshing” on the second. Restocking is supposed to include emptying the trash, replenishing coffee, and replacing towels. Unfortunately, this did not happen for us, our trash was left overflowing, and the towels were not refreshed. On the second day, I heard a housekeeper in the hallway and had to ask for a garbage bag so we could manage the overflow ourselves. Our experience with the tour concierge was also disappointing. When we asked for restaurant recommendations, he only mentioned the hotel’s restaurant. When we returned to book a tour, he kept us waiting while finishing a personal conversation and then responded dismissively, saying we “hadn’t done our homework.” Overall, while the location and some amenities were positives, the lack of cleanliness and poor customer service negatively impacted our stay."

"Great location in old Quebec. Very quaint hotel, nice rooms and clean. The lounge next to front desk serves some great cocktails; the best we’d had on our trip. Louise restaurant on site was very good, both food quality and service. We would stay there again. "

"Room was clean. Hotel was today. Breakfast was minimal choice but still enough. Staff pleasant. "

"The hot tub could be a bit hotter and real plants in pool area would be lovely. I think a deep clean of windows and building and rooms. Maybe an air hockey game in pool area? Overall great location, great staff, really liked the hotel"

"Great location on the slope. Makes it easy to take a pause from the excellent skiing in the cofort of our own space. "

"Excellent "

"Breakfast was simple and the same everyday- continental. Rooms not regularly cleaned and cleaned late in the afternoon."

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